DE01--EnCaption 4 Closed Captioning SLA (VA-26-00048911) Avery/Morgan

The solicitation, identified as 36C24C26Q0005 and titled DE01–EnCaption 4 Closed Captioning SLA, is issued by the Department of Veterans Affairs, Program Contracting Activity Central, with the contracting officer Kymberly Morgan based in Independence, Ohio. It seeks commercial services for EnCaption 4 Closed Captioning support, including 24/7 telephone and email support from U.S.-based engineers with software upgrades included at no additional cost, typically three to four per year. The procurement is structured under the Lowest Price Technically Acceptable (LPTA) methodology, where technical acceptability is a mandatory threshold determined by compliance with salient characteristics, delivery and reseller information, vendor authorization documentation, and a comprehensive service description. Only technically acceptable offers proceed to price evaluation, where the lowest total evaluated price wins. The contract includes four 12-month option periods, extending performance up to August 25, 2031, with the primary place of performance at ILEAD Jefferson Barracks VAMC in St. Louis, Missouri. The solicitation requires adherence to multiple FAR and VAAR clauses addressing whistleblower protections, prohibitions on confidentiality agreements, System for Award Management maintenance, diversity and inclusion compliance, security exclusions, electronic invoicing, and labor standards, with several clauses marked as deviations. Proposals must be submitted electronically in three distinct volumes—Technical, Price, and Signed Offer—with the Technical Volume capped at 10 single-sided pages in 12-point font, and must include an authorized distributor letter if applicable, a completed SF-1449, and a zipped file following strict naming and compression standards. All submissions must be sent to Rachael Avery and Kymberly Morgan via email by June 1, 2026, at 5:00 p.m. EDT, with recommendations to submit 24 hours early. Invoicing must occur electronically through the VA’s EIPP system or in X12 EDI format, with payments processed via EFT using SAM. Offerors must hold a current UEI and CAGE code, and represent their small business size status and socioeconomic certifications, including potential HUBZone, WOSB, EDWOSB, SDVOSB, or SDB status, which could trigger post-award re-representation requirements. No contract value is specified, as pricing fields remain blank, and no MIL-STD packaging or marking standards are mandated