DE01--VA Enterprise Level Cisco License and Service Contract (VA-25-00000391)

****Award Notice**** An award (36C10B24C0017) for this RFQ was made on July 23, 2024 to WORLD WIDE TECHNOLOGY LLC 1 WORLD WIDE WAY SAINT LOUIS, MO 63146-3002. The Contract Total (Base+All Options+All Optional Tasks) is $198,569,640.11 and the effective date is 10/1/24. Thank you all that provided a response and stay tuned for more opportunities. ************************************************************************************************************************************************** CONTINUATION PAGE This amendment revises CLIN 4002AC to reflect a quantity of 13,000 rather than 6,000 For the base requirements VA will maintain a 12-month in arrears schedule. OPTION PERIOD 4 This 12-month option period may be exercised in accordance with FAR 52.217 -9 Option to Extend the Term of the Contract (MAR 2000). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option period shall commence immediately after expiration of the previous period of performance. CLIN DESCRIPTION QTY UNIT UNIT PRICE EXTENDED PRICE 4001 Project Management shall be provided in accordance with (IAW) Product Description (PD) Section 5.1 and all subsections. This firm fixed price (FFP) Contract Line-Item Number (CLIN) includes all labor, materials, project management, and deliverables required for the successful completion of the services detailed in PD Section 5.1. Government approval of invoices for payment shall be subject to contractor s successful completion of task requirements and associated deliverables on subline item number (SLIN) 4001AA through 4001AL. Period of performance (PoP) shall be 12 months from date of award. 12 MO $ $ 4001AA Contractor project Management Plan IAW PD Section 5.1.1. Due within 10 business days after award and updated throughout the PoP. Electronic submission to: VA PM, COR, CO. Inspection: destination Acceptance: destination 1 LO NSP NSP 4001AB Monthly Contractor Staff Support Roster IAW PD Section 5.1.2. Due within 10 business days after award and updated throughout the PoP. Electronic submission to: VA PM, COR, CO. Inspection: destination Acceptance: destination 1 LO NSP NSP 4001AC TMS Training Certificates IAW PD Section 5.1.3. Certifications are due annually and updated throughout the PoP. Electronic submission to: VA PM, COR, CO. Inspection: destination Acceptance: destination 1 LO NSP NSP 4001AD Elevated Permissions Training Documentation IAW PD Section 5.1.4. Due annually and updated throughout the PoP. Electronic submission to: VA PM, COR, CO. Inspection: destination Acceptance: destination 1 LO NSP NSP 4001AE Onboarding Status Report IAW PD Section 5.1.5. Due within 30 business days after award and updated throughout the PoP. Electronic submission to: VA PM, COR, CO. Inspection: destination Acceptance: destination 1 LO NSP NSP 4001AF Project Kickoff Meeting Agenda IAW PD Section 5.1.6. Due three calendar days prior to the kickoff meeting. Electronic submission to: VA PM, COR, CO. Inspection: destination Acceptance: destination 1 LO NSP NSP 4001AG Project Kickoff Meeting Minutes IAW PD Section 5.1.6. Due three calendar days after the kickoff meeting. Electronic submission to: VA PM, COR, CO. Inspection: destination Acceptance: destination 1 LO NSP NSP 4001AH Monthly JPMO Meeting Minutes IAW PD Section 5.1.7. Due five business days after the Joint Program Management Office (JPMO) meeting. Electronic submission to: VA PM, COR, CO. Inspection: destination Acceptance: destination 1 LO NSP NSP 4001AI Governance Committee Slides/Minutes IAW PD Section 5.1.8. Due four hours prior to any scheduled Midpoint Governance Committee (MGC) meeting. Electronic submission to: VA PM, COR, CO. Inspection: destination Acceptance: destination 1 LO NSP NSP 4001AJ Annual PMR Minutes IAW PD Section 5.1.9. Due five business days after the annual program management review (PMR) meeting. Electronic submission to: VA PM, COR, CO. Inspection: destination Acceptance: destination 1 LO NSP NSP 4001AK Ad-Hoc/Tiger Team Meeting Minutes IAW PD Section 5.1.10. Due one day prior to the next ad-hoc / tiger team meeting or within five business days, whichever comes first. Electronic submission to: VA PM, COR, CO. Inspection: destination Acceptance: destination 1 LO NSP NSP 4001AL Quarterly User Access Report IAW PD Section 5.1.11. Due on quarterly basis throughout the PoP. Electronic submission to: VA PM, COR, CO. Inspection: destination Acceptance: destination 1 LO NSP NSP 4002 Cisco Collaboration Flex License and Service IAW PD Section 5.2. This FFP CLIN includes all labor, materials, project management, and deliverables required for the successful completion of the services detailed in PD Section 5.2. Government approval of invoices for payment shall be subject to contractor s successful completion of task requirements and associated deliverables on SLIN 4002AA through SLIN 4002AK. (SLINS 4002AA through 4002AK are listed in Table 1 of the PD) PoP shall be 12 months from date of award. Inspection: destination Acceptance: destination 1 LO NSP NSP 4002AA Knowledge Workers The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1. As indicated at PD Table 1, Knowledge Workers shall be set initially at 340,000, which will result in 408,000 Calling Entitlements being made available with no additional action needed from VA CO. Inspection: destination Acceptance: destination 12 MO $ $ 4002AB Contact Center Premium Concurrent Agents The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.2. Total Contact Center Concurrent Agents: 15,950 Inspection: destination Acceptance: destination 12 MO $ $ 4002AC Active Meeting Hosts The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1. Total Active Meeting Hosts: 13,000 Inspection: destination Acceptance: destination 12 MO $ $ 4002AD Total Webex, Webex Teams Authorized Registration Accounts The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1. As indicated at PD Table 1, Total Webex, Webex Teams Authorized Registration Accounts shall be set initially at 340,000 with the capability to increase up to 408,000 accounts upon VA request through the COR and or PM at no additional cost and or charge to the government. Inspection: destination Acceptance: destination 12 MO $ $ 4002AF Meeting Center Webinars with 3,000 Attendees The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1. Total Meeting Center Webinars with 3,000 Attendees: 10 Named Users Inspection: destination Acceptance: destination 12 MO $ $ 4002AG Meeting Center Webinars with 5,000 attendees The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1. Total Meeting Center Webinars with 5,000 attendees: 2 Named Users Inspection: destination Acceptance: destination 12 MO $ $ 4002AH Named Users for FedRAMP Webex Calling The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1. Total Named Users for FedRAMP Webex Calling: 250 Named Users Inspection: destination Acceptance: destination 12 MO $ $ 4002AJ FedRAMP Extended Security Pack The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1. Total FedRAMP Extended Security Pack: 13,000 Active Users Inspection: destination Acceptance: destination 12 MO $ $ 4002AK FedRAMP Edge Connect The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1. Total FedRAMP Edge Connect: 8 Pairing Links (1GB each) Inspection: destination Acceptance: destination 12 MO $ $ 4003 Cisco Collaboration Flex Plan Support and Base Requirements IAW PD Section 5.2.3. This FFP CLIN includes all labor, materials, project management, and deliverables required for the successful completion of the services detailed in PD Section 5.2.3, 5.2.3.1, and 5.2.3.2. Government approval of invoices for payment shall be subject to contractor s successful completion of task requirements and associated deliverables on SLIN 4003AA and SLIN 4003AB. PoP shall be 12 months from date of award. Inspection: destination Acceptance: destination 12 MO $ $ 4003AA Collaboration Flex Plan Licensing and Software IAW PD Section 5.2.3. The workspace for these services shall be active and available no later than 30 business days after award. Delivered to Cisco hosted Smart Net Licensing Portal. Inspection: destination Acceptance: destination 1 LO NSP NSP 4003AB Cisco Collaboration Flex Plan Report IAW PD Section 5.2.3.1. Due on quarterly basis throughout the PoP. Electronic submission to: VA PM, COR, CO. Inspection: destination Acceptance: destination 1 LO NSP NSP 4004 Technical Assistance Center (TAC) IAW PD Section 5.3. This FFP CLIN includes all labor, materials, project management, and deliverables required for the successful completion of the services detailed in PD Section 5.3. PoP shall be 12 months from date of award. Inspection: destination Acceptance: destination 12 MO $ $ 4005 Service Level Agreement (SLA) shall be provided IAW PD Section 5.4 and all subsections. This FFP CLIN includes all labor, materials, project management, and deliverables required for the successful completion of the services detailed in PD Section 5.4. Government approval of invoices for payment shall be subject to contractor s successful completion of task requirements and associated deliverables on SLIN 4005AA through 4005AB. PoP shall be 12 months from date of award. 12 MO $ $ 4005AA SLA Monitoring Plan IAW PD Section 5.4.1. The Contractor shall provide a draft SLA Monitoring Plan and Report to the COR and VA PM for review and approval within 90 business days of award. Electronic submission to: VA PM, COR, CO. Inspection: destination Acceptance: destination 1 LO NSP NSP 4005AB SLA Monitoring Report IAW PD Section 5.4.1. The Contractor shall provide the SLA Report monthly with the initial report being due (30) Thirty business days after the start of Initial Operating Capability as defined in this PD. The SLA Report shall be delivered in conjunction with the Monthly Status Report Electronic submission to: VA PM, COR, CO. Inspection: destination Acceptance: destination 1 LO NSP NSP OPTION PERIOD 4 TOTAL $