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Deaf and Hard of Hearing Task Order

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Immigration and Customs Enforcement requires a contractor to provide comprehensive sign language services to support communication with deaf and hard-of-hearing individuals across its nationwide programs, activities, and detention operations. The contractor must deliver in-person interpretation, Video Remote Interpretation, Video Relay Service, and Certified Deaf Interpretation on a 24/7/365 basis. This support must cover routine, surge, and emergency needs throughout the United States and its territories, utilizing qualified and certified interpreters. The scope of work includes both American Sign Language and various foreign sign languages, specifically including Spanish, Russian, and regional signs from Guatemala, El Salvador, Honduras, Nicaragua, and Puerto Rico. To ensure effective delivery, the contractor is responsible for providing necessary staffing, quality control, program management, and rapid deployment capabilities. This opportunity is listed as a forecast under NAICS code 541930 and is designated as a small business set-aside.

General Info

ICE requires 24/7 nationwide sign language interpretation services for deaf and hard-of-hearing individuals.

Agency

Department of Homeland Security → Immigration And Customs EnforcementView Agency

NAICS

541930 - Translation and Interpretation ServicesView NAICS

Place of Performance

Not specified

Set-Aside

SBA

Documents

(0)

No documents available

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Timeline

PostedJan 1

forecast

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Organization & Contact Information

AgencyDepartment of Homeland Security → Immigration And Customs Enforcement

Contacts2 people available

OfficeN/A

Organization / Agency

Department of Homeland Security → Immigration And Customs Enforcement

View Agency Profile

Office AddressN/A

Contacts

Juebiline Mbandi

contact@example.gov

+1 (555) 000-0000

Samuel ThompsonSmall Business Specialist/APFS Coordinator

contact@example.gov

+1 (555) 000-0000

Full Description

ICE requires contractor-provided sign language services to support effective communication with deaf and hard-of-hearing individuals encountered in ICE programs, activities, and detention operations nationwide. The contractor shall provide in-person sign language interpretation, Video Remote Interpretation, Video Relay Service, and Certified Deaf Interpretation on a 24/7/365 basis, including routine, surge, and emergency support at ICE detention facilities and other locations across the United States and its territories. The requirement includes the ability to provide American Sign Language and foreign sign language services, including but not limited to Guatemalan, Salvadoran, Honduran, Nicaraguan, Puerto Rican, Spanish, and Russian Sign Language, to address ICE’s diverse detained population and ensure accurate, timely, and complete communication. Services must be delivered by qualified and certified interpreters and supported by appropriate staffing, quality control, reporting, program management, technology, security, and rapid deployment capabilities.