Dedicated Customer Support for Embassy Users
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The contract is for the provision of dedicated, localized, and multilingual customer support services to assist users of the US Embassy in Stockholm with mobile subscription issues, device troubleshooting, and roaming assistance during standard business hours in Central European Time. The services must be delivered with cultural and linguistic precision to ensure effective communication with embassy personnel and other users who rely on mobile services while abroad. The support is required to be fully responsive during operational hours, addressing technical and service-related concerns in a timely and professional manner. The contract is classified as a subcontract under NAICS code 541512, indicating it involves computer systems design and related services, and is issued by the US Department of State through the US Embassy Stockholm. The place of performance is specified as Stockholm with a zip code of 11589, and the solicitation was posted on August 5, 2026, with a response deadline of September 10, 2026. No set-aside provisions or organization type specifications are indicated, and the contract is open to qualified subcontractors capable of delivering multilingual customer support aligned with embassy operations.
General Info
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NAICS
Place of Performance
Stockholm, SE-AB, 11589, SWESet-Aside
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