This Sources Sought opportunity from General Services Administration was posted on July 10, 2020. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Defense Information Systems Agency (DISA)Building Automation System (BAS) Installation & Maintenance Enterprise-wide Services

Closed

47QFRA20N0001_ID08200028Federal

Submission Closed07/15/2020, 04:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541513

New

Managed Information Technology Services

Solicitation # managed-information-technology-services

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24/7 Operational Support ServicesThis subcontract, issued by the Department of the Air Force, provides long-term operational support for prime contractors working on Space Rapid Capabilities Office projects. The primary objective is to ensure system stability during the transition to Full Operational Capability by providing 24/7 telemetry processing and comprehensive post-delivery support for both space and ground hardware and software. The scope of work involves the utilization of ground station hardware and telemetry monitoring systems to maintain continuous system availability. The selected provider will be responsible for delivering ongoing performance reports and maintaining constant oversight of critical systems. Performance will take place in Dayton, with a response deadline set for November 4, 2026.

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Managed Support and Help Desk ServicesThis subcontract opportunity, titled Managed Support and Help Desk Services, is a Small Business Set Aside under NAICS code 541513 for the Department of Veterans Affairs Network Contract Office 19. The selected provider will deliver technical support, system maintenance, and help desk services to prime contractors working on VISN 19 projects, with the primary place of performance located in Aurora, Colorado. The scope of work requires the management of service requests through a ticketing system, with a strict mandate to maintain a 95 percent resolution rate within established SLA timelines. Key deliverables include the successful resolution of support tickets and the submission of comprehensive monthly performance and issue reports to ensure operational efficiency and accountability.

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System Implementation and Technical ServicesThe System Implementation and Technical Services subcontract involves providing installation, configuration, and technical deployment support for prime contractors on Department of Veterans Affairs VISN 19 projects. The scope of work includes the installation of hardware and software at VA sites, conducting functional and user acceptance testing, and managing the application of software patches and updates. The successful provider must ensure full compliance with all VA security and privacy policies to deliver a fully operational system and a comprehensive Project Work Plan. This opportunity is designated as a Total Small Business Set Aside under NAICS code 541513 and is managed by the Network Contract Office 19. The place of performance is located in Aurora, Colorado. Interested parties should note the response deadline of October 28, 2026.

Network Contract Office 19 (36C259)

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DEADLINE

FedRAMP Cloud Environment MaintenanceThe FedRAMP Cloud Environment Maintenance subcontract focuses on the maintenance and sustainment of enterprise websites for prime contractors working on Department of Defense projects. Managed under the Defense Human Resources Activity, the project requires the management of cloud infrastructure to ensure continuous operation and strict adherence to FedRAMP standards. The primary objective is to deliver sustained uptime and a fully compliant hosting environment for these critical enterprise sites. This opportunity is categorized under NAICS code 541513 and will be performed in Alexandria, Virginia. Interested parties must note the response deadline of November 3, 2026, at 5:00 PM. The contract emphasizes the necessity of maintaining a secure, authorized cloud environment to support OSD projects within the Department of Defense.

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Annual FEWS Maintenance & Support ServicesThis subcontract for Annual FEWS Maintenance and Support Services provides ongoing technical assistance and annual maintenance for the Delft-FEWS system. Supporting prime contractors on river forecasting projects for the California Department of Water Resources, the selected provider will perform critical system maintenance and technical support to ensure consistent operational performance. The contract requires the provider to possess specialized expertise or ongoing technical certification in FEWS. Key deliverables include the submission of maintenance reports, performance logs, and documentation of resolved support tickets. Interested parties must respond by November 9, 2026, under NAICS code 541513.

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Post-Implementation Support & MaintenanceThis subcontract for Post-Implementation Support and Maintenance is issued by the Department of University of Hawaii to provide ongoing technical support and system maintenance for prime contractors working on University of Hawai‘i System projects. The scope of work includes managing support escalation paths through telephone, email, and online ticketing systems, while ensuring continuous system availability and the timely resolution of support tickets. The selected provider will be responsible for delivering software upgrades, product enhancements, and new data reporting elements in accordance with defined service level agreements. This opportunity falls under NAICS code 541513, with a response deadline set for November 24, 2026.

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User Training and Technical Support ServicesThe User Training and Technical Support Services subcontract for the Arlington County Government focuses on enhancing the capabilities of county staff and prime contractors involved in athletic program projects. The selected provider will be responsible for delivering comprehensive training sessions, managing a dedicated help desk ticketing system, and performing essential system maintenance. To ensure high quality of service, the contractor must possess specific technical support certifications and adhere to a formal service level agreement. This opportunity is categorized under NAICS code 541513 and will be performed within Arlington County, Virginia. Interested parties must submit their responses by the deadline of November 16, 2026. The primary deliverables for this engagement include a fully trained staff and the consistent maintenance of support services as outlined in the project requirements.

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Managed Services Provider (MSP) for CAD/AVL SupportThis subcontract opportunity is for a Managed Services Provider to provide continuous monitoring and technical support for CAD/AVL systems deployed on Broward County transit projects. The selected provider will be responsible for 24x7x365 system monitoring, the execution of warranty service plans, alarm notification management, and the delivery of annual staff retraining. Key deliverables include system uptime reports, documentation of resolved support tickets, and retraining certifications. Interested parties must complete the ETS Vendor Security Questionnaire as part of the requirements. The solicitation is categorized under NAICS code 541513, with a response deadline set for October 26, 2026.

Broward County

POSTED

2 days ago

DEADLINE

in 5 days

General Info

Agency

General Services Administration → GSA Fas Aas Region 8

NAICS

541513 - Computer Facilities Management Services

Place of Performance

Set-Aside

NONE

Documents

ID08200028_Attachment+1_Price+Schedule.xlsx

ID08200028_Attachment+4_Past+Performance+Questionnaire.pdf

ID08200028_RFP_7.10.2020.pdf

AI Contract Breakdown

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Timeline

PhaseClosed

PostedJul 10

Sources Sought

Response DeadlineJul 15

Deadline has passed

Submission Closed

07/15/2020, 04:00:00 AM UTC

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Organization & Contact Information

AgencyGeneral Services Administration → GSA Fas Aas Region 8

Contacts2 people available

OfficeDENVER, CO, 80225, USA

Organization / AgencyGeneral Services Administration → GSA Fas Aas Region 8

Office AddressDENVER, CO, 80225, USA

Contacts

Jessica S. Miller

Joy Corsi

Full Description

This is a sources sought. The RFP in total, is anticipated to be released 16 July 2020 via ASSIST to vendors who have submitted NDA's. If you are an interested vendor preparing for release of RFP feel free to: 1.) Get registed in ASSIST at https://portal.fas.gsa.gov. 2.) Provide your NDA. 3) Ask as many questions as possible regarding the draft RFP during this sources sought market research timeframe. SCOPE: This requirement is for building automation system (BAS) installation and maintenance services at Defense Information Systems Agency (DISA) sites to include CONUS and OCONUS locations. DISA utilizes a building automation system as part of its tools to successfully operate and report on its facility infrastructure. All facilities covered under this contract currently have some level of BAS installed in them. The sophistication of the systems range from simple Direct Digital Control (DDC) systems to web based systems running on virtualized hardware consisting of over 30,000 data points. DISA has BAS equipment installed at datacenter facilities throughout the world and intends to continue the repair, expansion, and upgrade of these systems throughout the enterprise.

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