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Managed Services Provider (MSP) for CAD/AVL Support

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract opportunity is for a Managed Services Provider to provide continuous monitoring and technical support for CAD/AVL systems deployed on Broward County transit projects. The selected provider will be responsible for 24x7x365 system monitoring, the execution of warranty service plans, alarm notification management, and the delivery of annual staff retraining. Key deliverables include system uptime reports, documentation of resolved support tickets, and retraining certifications. Interested parties must complete the ETS Vendor Security Questionnaire as part of the requirements. The solicitation is categorized under NAICS code 541513, with a response deadline set for October 26, 2026.

General Info

MSP for 24/7 CAD/AVL monitoring and support for Broward County transit by October 2026.

Place of Performance

FL, USA

Set-Aside

NONE

Documents

This scope was carved out of TRN2131593P1.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Pre-Solicitation Notice - Draft Computer Aided Dispatch/Automatic Vehicle Location System

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Organization & Contact Information

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AgencyFlorida → Broward County
ContactsNo contacts available
OfficeN/A
Organization / AgencyFlorida → Broward County
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs continuous monitoring and technical support for deployed CAD/AVL systems for prime contractors on Broward County (BCT) transit projects. Provides 24x7x365 system monitoring, executes warranty service plans, manages alarm notifications, and performs annual staff retraining. Requires ETS Vendor Security Questionnaire (VSQ) completion. Delivers system uptime reports, resolved support tickets, and retraining certifications.

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