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VRM Application Support and Maintenance Services

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Place of Performance

Boston, MA, 02108, USA

Set-Aside

NONE

Documents

This scope was carved out of BD-27-1080-OSD10-OSD10-134573.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

OSD Vendor Report Management 2026

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Timeline

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Organization & Contact Information

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AgencyMassachusetts → OSD10 - OSD HRA
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs technical support and maintenance for the VRM application for prime contractors on Operational Services Division (OSD) projects. Manages Service Level Agreements (SLA), executes system warranty obligations, and provides technical support for SaaS interfaces. Requires Technology E&O insurance and compliance with Commonwealth Terms & Conditions for IT. Delivers system uptime and SLA compliance reports.

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NAICS: 541513
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Commander

POSTED

4 days ago

DEADLINE

in 15 days
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More opportunities from Massachusetts → OSD10 - OSD HRA

Same awarding agency

NAICS: 518210
New
SLED
OSD Vendor Report Management 2026
Solicitation # BD-27-1080-OSD10-OSD10-134573
The Massachusetts Operational Services Division (OSD) has issued a Notice of Intent under solicitation BD-27-1080-OSD10-OSD10-134573 to secure support and maintenance services for its Vendor Report Management (VRM) application. The agency intends to utilize B2Gnow for these services, with payments processed through a reseller on statewide contract ITS86. The contract is for a twelve-month service period beginning December 5, 2026, with an estimated value of 133,780.28 dollars. This procurement is being handled as a Due Diligence Posting, as the agency believes the current opportunity represents the best value to the Commonwealth. To be considered, competing vendors must demonstrate the technical capability to provide an equivalent proprietary product or customized application at no additional expense to OSD, manage the transfer of data from the existing system, and provide ongoing maintenance at a cost equal to or less than the current estimated annual cost. Required submissions include a detailed description of the SaaS offering, organizational details, resumes of principals, and evidence of successful implementations. Additionally, vendors must provide a W-9, a Prompt Payment Discount Form, and confirmation of comprehensive insurance coverage, including Technology E&O and Commercial General Liability. Responses must be submitted via the COMMBUYS portal by October 30, 2026.
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

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