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Technical Support and Help Desk Services

Active

State & Local

Response Deadline11/05/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

California → Facilities Planning and Construction Department of San Diego Unified School District

NAICS

541513 - Computer Facilities Management Services

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of SW27-0490-40.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

eProcurement and Contractor Prequalification Software

AI Contract Breakdown

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Timeline

PostedOct 19

subcontract

Response DeadlineNov 5

Submission deadline

Response Deadline

11/05/2026, 09:00:00 PM UTCin 16 days

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Organization & Contact Information

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AgencyCalifornia → Facilities Planning and Construction Department of San Diego Unified School District

ContactsNo contacts available

OfficeN/A

Organization / AgencyCalifornia → Facilities Planning and Construction Department of San Diego Unified School District

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides real-time technical support and maintenance for the eProcurement system for prime contractors on San Diego Unified School District projects. Operates a Help Desk, manages system updates, performs routine maintenance, and notifies customers of changes. Utilizes ticketing systems and remote support tools. Adheres to Service Level Agreements (SLAs) for response and resolution times. Delivers ongoing technical support and system uptime.

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