Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, October 28 at 2:00 PM ET

Register Free →

Search

Top

Back to Contracts

EUC Managed Support Services (VIP, Standard, and Remote)

Active

State & Local

Response Deadline12/15/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

The EUC Managed Support Services subcontract focuses on providing comprehensive technical support and maintenance for end-user devices supporting prime contractors on Virginia Information Technologies Agency projects. Based in Richmond, the scope of work includes high-touch priority VIP support, general help desk services, and off-site remote administration utilizing ITSM tools and remote access software. The service provider is required to strictly adhere to VITA Service Level Agreements and is responsible for delivering resolved support tickets and system uptime reports. This opportunity falls under NAICS code 541513, with a response deadline set for December 15, 2026.

General Info

Technical support and maintenance for VITA end-user devices, due December 15, 2026.

Agency

Virginia Information Technologies Agency

NAICS

541513 - Computer Facilities Management Services

Place of Performance

Richmond, VA, USA

Set-Aside

NONE

Documents

This scope was carved out of 2026-03.

The full solicitation package (41 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

End User Computing (EUC) Services

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedOct 15

subcontract

Response DeadlineDec 15

Submission deadline

Response Deadline

12/15/2026, 09:00:00 PM UTCin about 2 months

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyVirginia Information Technologies Agency

ContactsNo contacts available

OfficeN/A

Organization / AgencyVirginia Information Technologies Agency

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Performs technical support and maintenance for end-user devices for prime contractors on Virginia IT Agency (VITA) projects. Provides high-touch priority VIP support, general help desk services, and off-site remote administration using ITSM tools and remote access software. Adheres to VITA Service Level Agreements (SLAs). Delivers resolved support tickets and system uptime reports.

Similar Contracts

Same NAICS industry code

Managed Information Technology Services

Solicitation # managed-information-technology-services

The Housing Authority of the City of Los Angeles is seeking proposals for Managed Information Technology Services. This solicitation is categorized under NAICS code 541513, with additional applicable codes including 541519, 541512, 519190, and 541690. The opportunity is specifically set aside for small businesses, including certified Veteran Owned, Service-Disabled Veteran Owned, Women-Owned, and HUBZone small businesses. Interested parties must submit their responses by the deadline of November 16, 2026. The primary point of contact for this procurement is Swan Lam. Further details and submission guidelines can be accessed through the provided SBA opportunity link.

Housing Authority of the City of Los Angeles

POSTED

about 2 hours ago

DEADLINE

IT Hardware Installation and Training ServicesThis subcontract opportunity for IT Hardware Installation and Training Services involves the physical installation and configuration of Dell hardware for prime contractors supporting the Maryland Department of Information Technology. Work will be performed at 100 Community Place in Crownsville, Maryland, and includes the setup of laptops and docking stations, specialized hardware configuration, and the delivery of end-user training. The primary goal is to provide fully operational hardware systems and completed training sessions. The project falls under NAICS code 541513 and is managed by the Maryland Department of Information Technology Administration. While open to qualified providers, there is a preference for MBE certified contractors. Interested parties must submit their responses by the deadline of November 5, 2026.

DoIT - Dept Of Information Technology - Administration

POSTED

about 22 hours ago

DEADLINE

Post-Implementation Support and MaintenanceThis subcontract for the University of Louisville focuses on providing post-implementation support and maintenance for SaaS platform projects. The selected provider will deliver tiered technical support, manage software updates, and handle account management through remote support tools and help desk ticketing systems. Performance is measured by system availability and the successful resolution of support tickets in accordance with established Service Level Agreements for response and resolution times. The opportunity is categorized under NAICS code 541513 and was posted on October 26, 2026. Interested parties must submit their responses by the deadline of November 9, 2026.

University of Louisville

POSTED

about 23 hours ago

DEADLINE

IT Installation and Training ServicesThis subcontract for IT Installation and Training Services supports the Maryland Department of Information Technology by providing physical hardware installation and end-user training for prime contractors. The scope of work specifically involves the deployment of 10 Dell Pro 3 16 systems and their associated docks utilizing standard IT deployment tools. The primary deliverables include fully operational hardware systems and the successful completion of required training sessions. Eligible bidders must hold Minority Business Enterprise certification to qualify for this opportunity. The project falls under NAICS code 541513 and is managed by the Maryland Department of Information Technology Administration. Interested parties must submit their responses by the deadline of November 5, 2026.

DoIT - Dept Of Information Technology - Administration

POSTED

about 24 hours ago

DEADLINE

Microsoft Licensing Management and IT Support ServicesThe Microsoft Licensing Management and IT Support Services subcontract involves providing administrative and technical management of the Microsoft environment for prime contractors working on The Spencer Academies Trust projects. The selected provider will be responsible for monitoring license usage, optimizing the license mix, assisting with compliance audits, and delivering technical support through the M365 Admin Center. Key deliverables include a managed license environment and regular compliance reports. To be eligible, providers must hold Microsoft partner status and maintain a recognized security certification, such as Cyber Essentials, Cyber Essentials Plus, or ISO27001. The solicitation was posted on October 26, 2026, with a response deadline of November 23, 2026. This opportunity falls under NAICS code 541513 and is specifically tailored for the operational needs of The Spencer Academies Trust.

The Spencer Academies Trust

POSTED

DEADLINE

System Integration and Data MigrationThis subcontract for the City of Atlanta involves the system integration and data migration of recruitment data for prime contractors supporting the Police and Fire departments. The scope of work includes executing data mapping, ETL processes, and the integration of data into existing HR or personnel databases using specialized migration tools and API integration layers. The project requires strict adherence to data privacy and security protocols to ensure the safe transfer of sensitive information. The primary deliverables consist of a fully migrated dataset and a verified integration with the city's existing systems. This opportunity falls under NAICS code 541513 and was posted on October 26, 2026, with a response deadline of November 6, 2026.

City of Atlanta

POSTED

DEADLINE

Secure Connectivity & Network SupportThis subcontract for the UK Ministry of Defence focuses on providing and maintaining secure connectivity for prime contractors working on OBSIDIAN ES system projects. The scope of work involves the configuration and support of encrypted networking equipment and secure communication hardware to ensure stable connectivity for both home base and deployed field operations. All activities must strictly adhere to established MOD secure connectivity protocols to maintain network integrity across all operational environments. The opportunity is categorized under NAICS code 541513 and was posted on October 26, 2026. Interested parties must submit their responses by the deadline of January 6, 2027. This requirement is specifically designed to ensure that critical communication infrastructure remains secure and functional regardless of the deployment location.

Ministry of Defence

POSTED

DEADLINE

Data Verification and Pipeline ManagementThis subcontract focuses on data verification and pipeline management for prime contractors working on San Francisco DCYF projects. The selected provider will be responsible for collecting and managing service information through a City-owned data pipeline, ensuring data accuracy by correcting errors and defects, and publishing approved information via the City’s Open Data Portal to support the Our415 website. The project is based in San Francisco and falls under NAICS code 541513. Interested parties must submit their responses by November 24, 2026, following the posting date of October 26, 2026.

Unknown SF Department (CHF)

POSTED

DEADLINE

Tier 1 & 2 Technical Support ServicesThis subcontract for Tier 1 and 2 Technical Support Services involves performing customer help desk operations for prime contractors on Department of the Navy OCIO projects. The primary focus is resolving reported issues for the FOIA Case Management System through email and telephone, utilizing tracking systems such as ServiceNow or Jira. The service provider is responsible for delivering monthly support ticket and usage metrics reports while maintaining strict compliance with Department of the Navy cybersecurity manuals. The project is associated with the Navsup Flt Logistics Ctr Norfolk under the Department of Defense, with the place of performance located in Washington, DC. Classified under NAICS code 541513, the opportunity was posted on October 26, 2026, with a response deadline of November 5, 2026.

Navsup Flt Logistics Ctr Norfolk

POSTED

DEADLINE

Data Migration and System Integration SpecialistThis subcontract opportunity for a Data Migration and System Integration Specialist supports Department of the Navy OCIO projects through the migration of legacy FOIA and Privacy Act data. The selected provider will be responsible for executing Extract-Transform-Load processes to transfer historical case data and configuring the system to align with the Department of the Navy enterprise hierarchy. The final deliverables include a fully migrated database and a configured production environment. The project is managed under the Department of Defense via the Navsup Flt Logistics Ctr Norfolk and will be performed in Washington, DC. Strict adherence to Department of the Navy cybersecurity manuals and protocols for handling Controlled Unclassified Information is required. Interested parties must respond by November 5, 2026, under NAICS code 541513.

Navsup Flt Logistics Ctr Norfolk

POSTED

DEADLINE

Medical Imaging Data Migration and NormalizationThe Medical Imaging Data Migration and Normalization subcontract, issued by the Department of Veterans Affairs through the Technology Acquisition Center Nj, focuses on the migration of legacy imaging data and patient identifiers for prime contractors. The scope of work involves importing and archiving scanned documents and utilizing ETL software and data migration tools to normalize Social Security Numbers to EDIPI. The final deliverable is a fully migrated and normalized patient imaging database. Strict adherence to HIPAA compliance and VA data security standards is required for all activities under this contract. Interested parties should note the response deadline of November 10, 2026, and the classification under NAICS code 541513.

Technology Acquisition Center Nj (36C10B)

POSTED

DEADLINE

Managed Technical Support and Escalation ServicesThe Managed Technical Support and Escalation Services subcontract, issued by the Department of Veterans Affairs through the Technology Acquisition Center Nj, provides continuous 24x7x365 technical assistance for prime contractors working on Veterans Health Administration projects. The scope of work includes delivering first-tier support and managing off-hours escalations to senior-level personnel within a strict 15-minute window. To ensure operational efficiency, the provider must utilize help desk ticketing systems and remote support tools while adhering to rigorous service level agreements for response times. The contractor is responsible for maintaining high availability and providing detailed incident resolution reports to track performance. This opportunity falls under NAICS code 541513, with a response deadline set for November 10, 2026.

Technology Acquisition Center Nj (36C10B)

POSTED

DEADLINE

More opportunities from Virginia Information Technologies Agency

Same awarding agency

End User Device Refresh and Imaging ServicesThis subcontract for End User Device Refresh and Imaging Services supports prime contractors on projects for the Virginia Information Technologies Agency. The scope of work involves performing physical hardware rollouts and data migrations, including device refreshes, BYOD assessments, and initial image loads. The selected provider must utilize specialized imaging software and migration tools to execute Keep Your Hard Drive data migrations while strictly adhering to VITA imaging standards to deliver fully deployed devices and migrated user data. The project is based in Richmond, Virginia, and falls under NAICS code 541519. Interested parties must submit their responses by the deadline of December 15, 2026.

Other Computer Related Services

POSTED

DEADLINE

in about 2 months

Uninterruptible Power Supply (UPS) MaintenanceThis subcontract opportunity involves providing preventative and corrective maintenance for Uninterruptible Power Supply (UPS) systems in support of prime contractors working on Virginia Information Technologies Agency projects. The scope of work includes conducting system testing, performing battery replacements, and executing hardware maintenance on UPS units in strict accordance with manufacturer specifications and electrical safety standards. The successful contractor will be responsible for delivering fully maintained systems along with comprehensive maintenance logs. The project is based in Richmond, Virginia, and falls under NAICS code 238210. Interested parties must submit their responses by the deadline of December 15, 2026. This engagement ensures the reliability of critical power infrastructure for the state agency through specialized technical support and routine system upkeep.

Electrical Contractors and Other Wiring Installation Contractors

POSTED

DEADLINE

in about 2 months

Endpoint Policy and Security ManagementThe Endpoint Policy and Security Management subcontract focuses on the configuration and management of security policies for prime contractors working on Virginia Information Technologies Agency projects. The scope of work includes implementing OS configuration policies, certificate management, network configuration, and Managed Disk Encryption through firmware repositories and IdP integrations. All activities must adhere to VITA Endpoint Policy Management standards to ensure the delivery of secured device images and active fleet encryption. This opportunity is categorized under NAICS code 541512 and is based in Richmond, Virginia. The solicitation was posted on October 15, 2026, with a response deadline of December 15, 2026.

Computer Systems Design Services

POSTED

DEADLINE

in about 2 months

End User Computing (EUC) Hardware SupplyThe End User Computing (EUC) Hardware Supply subcontract involves the provision and delivery of various computing devices for prime contractors working on Virginia Information Technologies Agency (VITA) projects. The scope of work includes supplying standard and performance desktops, a range of laptops from standard to performance levels, and ruggedized tablets and handhelds specifically for field workers. All hardware must strictly adhere to VITA specifications and Modernized Environment persona requirements, with physical delivery required at VITA and designated agency locations. This opportunity is categorized under NAICS code 423430 and is centered in Richmond, Virginia. The solicitation was posted on October 15, 2026, with a response deadline set for December 15, 2026. Interested parties can find further details and submission guidelines through the provided vendor portal link.

Computer and Computer Peripheral Equipment and Software Merchant Wholesalers

POSTED

DEADLINE

in about 2 months

End User Computing (EUC) Services

Solicitation # 2026-03

The Virginia Information Technologies Agency (VITA) is seeking a single supplier to provide enterprise-wide, next-generation End User Computing (EUC) services for Virginia Executive Branch agencies and other public bodies. This strategic partnership involves a fully managed, secure, and compliant model for end-to-end service delivery, including device and software support, troubleshooting, lifecycle management, and financial asset tracking. The supplier will act as a Tier 1 provider within VITA's multi-supplier integrated model, requiring close coordination with a Multi-Sourcing Service Integrator (MSI) and the use of non-proprietary tools to ensure full visibility and integration into the VITA Toolkit. The scope includes managing both supplier-owned and Commonwealth-owned devices, with an emphasis on modernizing the environment and containing costs through simplified device offerings. The procurement process emphasizes service continuity and the supplier's ability to assume operations seamlessly at commencement. Evaluation is based on the quality of the service assumption approach, device portfolio management, and the supplier's proven record of handling similar complexity. Compliance requirements include authorization to transact business in Virginia, adherence to DHS prohibited product lists, and DSBSD-certified small or micro business commitments. Financial management is structured around Resource Unit charges, milestone payments, and pass-through expenses. Deliverables are subject to a formal 30-day review period by VITA, with acceptance based on specific service levels and the determination of authorized users.

Computer Facilities Management Services

POSTED

DEADLINE

in about 2 months

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Join 750+ contractors already using CLEATUS