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Post-Implementation Support & Maintenance

Active

State & Local

Response Deadline11/24/2026, 12:30:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Department of University of Hawaii

NAICS

541513 - Computer Facilities Management Services

Place of Performance

HI, USA

Set-Aside

NONE

Documents

This scope was carved out of 27-6284.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Financial Budgeting, Planning and Management Software Solution

AI Contract Breakdown

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Timeline

PostedOct 19

subcontract

Response DeadlineNov 24

Submission deadline

Response Deadline

11/24/2026, 12:30:00 AM UTCin about 1 month

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Organization & Contact Information

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AgencyDepartment of University of Hawaii

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment of University of Hawaii

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides ongoing technical support and system maintenance for prime contractors on University of Hawai‘i System projects. Manages support escalation paths via telephone, email, and online help desk ticketing systems. Delivers software upgrades, product enhancements, and new data reporting elements according to defined SLAs. Delivers continuous system availability and resolved support tickets.

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