DESKTOP PUBLISHING SERVICES

The Translation Bureau, part of Public Services and Procurement Canada, is seeking information from potential suppliers capable of providing desktop publishing services to support the government’s official languages mandate. The primary need involves converting non-editable documents—such as PDFs and image-based files—into fully editable formats like Word, PowerPoint, Excel, Visio, and Publisher, while maintaining exact formatting, layout, and content fidelity. This includes transcribing text from non-editable images into bilingual French-English tables, correcting OCR errors, removing text boxes, eliminating unintended section breaks, and applying consistent headers, footers, and styles. The volume of work is substantial and ongoing, with demands often requiring hundreds of pages to be processed within 24 to 72 hours, making capacity and speed essential criteria. All services must be performed remotely or on-site within the National Capital Region, including Ottawa and Gatineau, with deliverables submitted electronically. Suppliers are expected to meet strict quality standards outlined in Annex A, which mandate zero missing text, accurate transcription of visual content, minimal typographical errors, and proper structuring of documents for downstream translation workflows. While this request is strictly an informational gathering and will not lead to immediate contract award, it signals the government’s intent to identify qualified vendors for a future formal procurement. Security clearance may be required depending on document sensitivity, and respondents must be prepared to handle confidential government materials with discretion. There are no pricing, delivery terms, or payment details included in this RFI, nor are there formal evaluation criteria, contract clauses, or representations sought at this stage. The only point of contact for questions is Eric Beaudry, and submissions must be made electronically, though no specific portal or deadline is defined. The focus remains on understanding market capabilities to support an ongoing, high-volume, time-sensitive service requirement over an indefinite multi-month period.