This Government Contract opportunity from Department Of Veterans Affairs was posted on September 27, 2022. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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DG10--Base YR (Award - 8/31/2023) + 4 OY's Tele-Town Hall Telecommunication Service

Awarded

36C25222Q0799Federal

Submission Closed09/27/2022, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 517919

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AI Contract Overview

The Department of Veterans Affairs, specifically the Clement J. Zablocki VA Medical Center in Milwaukee, Wisconsin, has awarded a contract for Tele-Town Hall Telecommunication Services under solicitation 36C25222Q0799. This Service-Disabled Veteran-Owned Small Business set-aside contract consists of a base year ending August 31, 2023, with four subsequent option years. The service replaces a previous arrangement paid via Government Purchase Card and is designed to facilitate multimedia communications for town hall meetings with enrolled Veterans. The contractor is responsible for managing the technical execution of these meetings, which include notifying Veterans via telephone, email, or text and managing a call-in system where participants stay on the line to engage. Key technical requirements include a screening process for questions, a mute function for live attendees, and the ability for participants to reconnect without additional costs. Following each session, the contractor must provide the Milwaukee VA with detailed statistics, lists of callers and questions, and access to recordings. Due to the nature of the data involved, the contract adheres to strict HIPAA and HITECH Act regulations regarding Protected Health Information, as outlined in the associated Business Associate Agreement.

General Info

Agency

Department Of Veterans Affairs → 252-NETWORK Contract Office 12 (36C252)

Contract Value

$164,620

NAICS

517919 - All Other Telecommunications

Place of Performance

WI, USA

Set-Aside

SDVOSBC

Awardee

EASIER COMMUNICATIONS, LLC.

Award Issued Date

09/27/2022, 12:00:00 AM UTC

Documents

Amendment 0001 to Solicitation 36C25222Q0799 - Clement J. Zablocki VA Medical Center Town Halls

2 pages · amendment

High

Solicitation 36C25222Q0799 - Multimedia Communications Solution

49 pages · rfq

High

VHA Local Business Associate Agreement (BAA) Template

7 pages · contract-document

High

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

2 updates

PhaseAwarded

PostedAug 19

Sources Sought

Type ChangedSep 2

Sources Sought → Solicitation

Notice updatedSep 7

Response deadline changed from Sep 2, 2022 to Sep 9, 2022. The notice description changed.

Notice updatedSep 7

The notice description changed.

AwardedSep 27

Contract was awarded

Submission Closed

09/27/2022, 12:00:00 AM UTC

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → 252-NETWORK Contract Office 12 (36C252)

Contacts1 person available

OfficeMILWAUKEE, WI, 53214, USA

Organization / AgencyDepartment Of Veterans Affairs → 252-NETWORK Contract Office 12 (36C252)

Office AddressMILWAUKEE, WI, 53214, USA

Contacts

Eileen MeyerEileen Meyer

contact@example.gov

Full Description

Auto-dial to provided participants Moderators to screen user questions Host to answer questions Broadcast from the screen or camera of the host Allow up to 20,000 participants The Great Lakes Acquisition Center (GLAC) in Milwaukee, WI is searching for vendors with the capability to provide tele-town hall services to the Clement J. Zablocki VA Medical Center in Milwaukee, WI. The vendor shall provide a multimedia communications solution that offers telephone communications to targeted Veteran audiences for the purposes of hosting Veteran Town Hall Meetings. The telecommunication solution using telephone technology needs to have the capability of dialing out to thousands of audience members at once, Veteran caller participants would then have access to listen to a live audio meeting, ask questions to screeners, and participate in polls. Vendor software platform shall allow the following: NOTE: The vendor software platform must not require the installation of software. All interested responsible sources shall submit a brief summary of their capabilities to this office by 10:00 a.m. Local Time on Tuesday, August 23, 2022, to include a detailed description of the firm s experience in tele-town hall services, UEI (Unique Entity Identifier) number, name and phone number of a point of contact in case further information is needed. Additionally, all vendors shall have a BAA (Business Associate Agreement) on file or agree to partner with the Milwaukee VAMC in a BAA. Summaries shall be submitted via email to contact@example.gov. This RFI is issued solely for information and planning purposes to determine availability of qualified vendors and does not constitute a solicitation. All information received in response to this RFI that is marked as proprietary will be handled accordingly. The procurement will be competed under NACIS 517919. Please note that this is not a request for proposal and the Government is seeking information for market research purposes only. The Government may or may not issue solicitation documents, however; vendor can look for any further information in sam.gov. Telephone inquiries will not be returned.