This Combined Synopsis/Solicitation opportunity from Department Of Veterans Affairs was posted on August 27, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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DG11--Women’s Veteran Tele Town Hall

Awarded

36C26024Q0864Federal

Submission Closed08/28/2024, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 517810

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AI Contract Overview

Solicitation 36C26024Q0864 is a total small business set-aside issued by the Department of Veterans Affairs Network Contract Office 20 for the VA Puget Sound Health Care System. The contract seeks services for a Women's Veteran Tele Town Hall event scheduled for September 2024, with a period of performance running from September 5, 2024, to September 30, 2024. Under NAICS code 517810, the project utilizes Simplified Acquisition Procedures and includes a corrected quantity of 20,000 dials for the primary service line. The service delivery focuses on a hybrid event experience where participants access audio, slide shows, and closed captioning via a provided web link without needing additional software. Closed captioning is available exclusively on the online component and is not a video feed. Participant interaction is managed through a phone-based screening process where questions are relayed to the host, rather than through the captioning interface. Additional features include a post-event audio transcription, while real-time TDD transcription is limited to the online platform.

General Info

Agency

Department Of Veterans Affairs → 260-NETWORK Contract Office 20 (36C260)

Contract Value

$3,475

NAICS

517810 - All Other Telecommunications

Place of Performance

Department of Veterans Affairs VA Puget Sound Health Care System 1660 S Columbian Way, Seattle, WA, 98108, USA

Set-Aside

SBA

Awardee

EASIER COMMUNICATIONS, LLC.

Award Issued Date

09/15/2024, 12:00:00 AM UTC

Documents

Amendment P0001 to Solicitation 36C26024Q0864

4 pages · amendment

High

Women’s Veteran Tele Town Hall - 36C26024Q0864

52 pages · rfq

High

36C26024Q0864 - Women’s Veteran Tele Town Hall Q&A

2 pages · q-and-a

Low

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

2 updates

PhaseAwarded

PostedAug 19

Combined Synopsis

Notice updatedAug 23

Response deadline changed from Aug 23, 2024 to Aug 28, 2024. The notice title changed. The notice description changed.

Notice updatedAug 27

The notice title changed. The notice description changed.

AwardedSep 15

Contract was awarded

Submission Closed

08/28/2024, 09:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → 260-NETWORK Contract Office 20 (36C260)

Contacts1 person available

OfficeVANCOUVER, WA, 98661, USA

Organization / AgencyDepartment Of Veterans Affairs → 260-NETWORK Contract Office 20 (36C260)

Office AddressVANCOUVER, WA, 98661, USA

Contacts

Amy KuczajdaContract Specialist

contact@example.gov

+1 (555) 000-0000

Full Description

Questions in black and answers in red: Service Delivery: Could you provide more details on how the closed captioning service will be delivered during the event? Specifically, how will participants access the captions, and are there any specific platforms or tools required for this service? For example, could participants receive captions via SMS/MMS, or access a web link with a live transcription of the event? By using a Link that we provide for every Event, Veterans are able to hear the Audio and see the Slide Show and Closed Captioning. They do need to install any programs to watch that, just click the Link and it will work for them. Participant Interaction: Additionally, could you clarify how participant interaction should be managed in relation to the closed captioning? For instance, should there be options for participants to ask questions or participate in surveys through the captioning interface? Participants do not interact directly with Captioning unless they ask a Question Live (not recommended). Usually Participants ask Questions by dialing a certain code on their phones which moves them to a Screening Room where they ask the Question to a Screener that then types it out to the Host on the Platform. The below are an Add-On Feature and not included in a Standard VA Event. 1. A video feed with closed captioning. Yes, Closed Captioning appears on the Online Component alone. It is not a Video Feed, but more of a PC Screen with a Power Point Slide Show on it. 2. A transcript of the event after the event concludes, Yes, a Transcription of the Audio which is the same on the Phone and Online Components. 3. A TDD transcription of the call in real time during the call. Closed Captioning only to be seen on the Online Component alone.