This Solicitation opportunity from Texas was posted on December 17, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Digital Engagement SaaS Maintenance and Support (Readvertisement)

Awarded

601440000051657State & Local

Submission Closed01/07/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210

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Department Of Transportation

POSTED

1 day ago

DEADLINE

in 3 months

AI Contract Overview

The Texas Department of Transportation (TxDOT) is soliciting offers under solicitation number 601440000051657 to establish a contract for the ongoing maintenance and support of the MetroQuest Survey Digital Engagement SaaS hosting platform. This readvertisement seeks a vendor to provide software access, system configuration, data migration, training, and reporting capabilities. The contract term is scheduled to run from January 25, 2026, to January 24, 2027, with three optional one-year renewals at the agency's discretion. Award will be based on a best value trade-off analysis, with 60 percent of the score weighted toward the technical approach to the Statement of Work and 40 percent weighted toward pricing. Vendor past performance is a pass/fail criterion requiring a minimum rating of C. Compliance requirements are stringent, including adherence to the TxDOT Low Security Baseline with Privacy Overlay, Texas Accessibility Standards, and the submission of a Volunteer Product Accessibility Template. Mandatory submission documents include the Execution of Offer, Exceptions Schedule, Assumptions Schedule, and a Texas Family Code certification; failure to provide any of these will result in a non-responsive bid. Proposals must be submitted by January 7, 2026, with pricing provided in Excel format and all other documents in PDF. The contract includes specific mandates regarding the prohibition of human trafficking, anti-terrorism certifications, and the reporting of security incidents. Final acceptance of services is determined solely by TxDOT based on demonstrated performance outcomes and strict adherence to the Statement of Work.

General Info

Agency

Texas Department Of Transportation

Contract Value

$370,728

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

TX, USA

Set-Aside

NONE

Awardee

Social Pinpoint

Award Issued Date

01/23/2026, 12:00:00 AM UTC

Documents

601440000051657 Assumptions Schedule

supporting-document

High

RFO 601440000051657 - Execution of Offer

rfp

High

Solicitation 601440000051657 - Attachment B Delivery Methods Schedule

specifications

High

Solicitation 601440000051657 - Digital Engagement SaaS Maintenance and Support

rfp

High

Solicitation 601440000051657 - Exceptions Schedule

specifications

High

Solicitation 601440000051657 MetroQuest Survey Digital Engagement SaaS Hosting Platform

1 page · rfp

High

Solicitation 601440000051657 - Pricing Schedule

specifications

High

Solicitation 601440000051657 - Texas Family Code Schedule

specifications

High

TxDOT 920-45-51657 Digital Engagement SaaS Maintenance and Support SOW

sow

High

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseAwarded

PostedDec 17

Solicitation

AwardedJan 23

Contract was awarded

Submission Closed

01/07/2026, 09:00:00 PM UTC

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Organization & Contact Information

AgencyTexas Department Of Transportation

Contacts1 person available

OfficeTX, USA

Organization / AgencyTexas Department Of Transportation

Office AddressTX, USA

Contacts

Tashauna Butler

+1 (555) 000-0000

Full Description

This solicitation is to establish a contract This solicitation is to establish a contract for MetroQuest Survey Digital Engagement SaaS hosting platform for ongoing maintenance and support. This is a re-advertisement of 601440000050758.
NOTE: ALL INFORMATION OR CHANGES RELATED TO THIS SOLICITATION WILL BE POSTED ON THIS WEBSITE. RESPONDENTS SHOULD MONITOR THIS WEBSITE FOR ANY ADDENDA, ADDITIONAL DOCUMENTS, QUESTIONS AND ANSWERS, OR CHANGES. THE OPENING DATE SPECIFIED ON THIS POSTING IS THE DUE DATE FOR SUBMITTAL OF RESPONSES. RESPONSE SUBMITTALS WILL NOT BE ACCEPTED AFTER THE OPENING DATE AND TIME.