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Digital Literacy Platform Hosting and Technical Assistance

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State & Local

Contract Overview

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This subcontract for Digital Literacy Platform Hosting and Technical Assistance provides essential cloud infrastructure and technical support for prime contractors working on City of Philadelphia Department of Human Services projects. The scope of work involves maintaining a secure SaaS hosting environment and online portals capable of managing a database for 37,500 user accounts and supporting the delivery of 262,500 assessments. Key deliverables include a fully operational assessment and learning portal featuring a digital badging system and user interfaces available in both English and Spanish. Managed under the Mayor's Office in Pennsylvania, the project is performed in Philadelphia under NAICS code 518210. The solicitation was posted on October 15, 2026, with a response deadline of November 6, 2026.

General Info

SaaS hosting and technical support for Philadelphia DHS digital literacy platform and assessments.

Documents

This scope was carved out of B2728236.

The full solicitation package (6 documents), including the RFP, is on the prime solicitation, not on this scope.

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northstar digital literacy program

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Organization & Contact Information

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AgencyPennsylvania → Mayor's Office
ContactsNo contacts available
OfficeN/A
Organization / AgencyPennsylvania → Mayor's Office
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides cloud infrastructure and technical support for prime contractors on City of Philadelphia Department of Human Services projects. Maintains online portals, manages a database for 37,500 user accounts, and supports the delivery of 262,500 assessments. Requires a secure SaaS hosting environment and digital badging system. Must support English and Spanish interfaces. Delivers a fully operational assessment and learning portal.

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Same NAICS industry code

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NAICS: 611420
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northstar digital literacy program
Solicitation # B2728236
The Northstar Digital Literacy Program is a solicitation issued by the Mayor's Office for the City of Philadelphia to provide an online, internet-based service designed to help adults master essential digital competencies for employment and daily life. Provided by Literacy Minnesota, the program includes 17 basic digital literacy assessments across computer skills, software skills, and technology usage, with curriculum and self-directed learning modules available in both English and Spanish. For the subscription period of July 1, 2026, through June 30, 2027, the contract covers up to 37,500 user accounts and 262,500 assessments, including access portals for tracking results, the ability to award certificates and badges, and technical assistance. The contract is governed by the laws of the Commonwealth of Pennsylvania and is awarded to the lowest responsible seller, with specific bid preferences applied to certified Local Business Entities. The maximum order value for any one-year period is 91,000 dollars, subject to annual adjustments based on the CPI-U. The initial term is for one year with the possibility of three one-year renewals. Requirements for submission include the use of the PHLContracts portal and the provision of a Consent and Authorization form, certificate of insurance, and payment of annual bid security fees. The successful contractor must maintain general liability, workers compensation, and employers liability insurance, naming the City of Philadelphia as an additional insured.
Computer Training

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4 days ago

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in 18 days
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