This Solicitation opportunity from California was posted on October 3, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Digital Navigation Services For Mobile Technology Hub Van Program

Closed

RFP #ITARC-557State & Local

Submission Closed11/05/2024, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561330

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N/A

AI Contract Overview

The Riverside County Purchasing Department, on behalf of Riverside County Information Technology, is seeking proposals from qualified providers to deliver Digital Navigation Services for the Mobile Technology Hub Van Program. This initiative, funded by ARPA funds approved by the Riverside County Board of Supervisors, aims to bridge the digital divide by providing mobile access to internet, computers, and digital literacy support across Riverside County, particularly in underserved areas. The program involves two Mobile Technology Hub Vans stationed in Edgemont (Moreno Valley) and traveling throughout Supervisorial District 5, serving an estimated 2,000 to 3,000 residents annually. The services include acting as mobile Wi-Fi hotspots, offering digital literacy training, providing mobile IT support, and assisting residents in connecting with online public services, low-cost internet plans, and social programs. The contract requires staffing with knowledgeable Digital Navigation professionals who will work alongside County employees operating the vans. The awarded vendor’s team will deliver comprehensive digital support, helping residents navigate online resources and improve their digital skills. The contract size ranges from $500,000 to $1,500, and the solicitation was posted on October 3, 2024, with a response deadline of November 5, 2024. This initiative emphasizes bringing digital access and skills directly to communities, thereby promoting greater digital inclusion within Riverside County.

General Info

Agency

California → Riverside County

NAICS

561330 - Professional Employer Organizations

Place of Performance

CA, USA

Set-Aside

NONE

Documents

No documents available

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Timeline

PhaseClosed

PostedOct 3

Solicitation

Response DeadlineNov 5

Deadline has passed

Submission Closed

11/05/2024, 12:00:00 AM UTC

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Organization & Contact Information

AgencyCalifornia → Riverside County

ContactsNo contacts available

OfficeN/A

Organization / AgencyCalifornia → Riverside County

Office AddressN/A

ContactsNo contact information available

Full Description

The County of Riverside Purchasing Department on behalf Riverside County Information Technology (RCIT) is seeking proposals from parties qualified to provide Digital Navigation Services to support its Mobile Technology Hub Van Program. Program Background There are few locations beyond Riverside County public libraries where residents may utilize a public computer and public Internet at no cost. Additionally, many residents do not have the skills needed to navigate online services, update their devices, or troubleshoot software and hardware issues. In an effort to help close the digital divide for Riverside County residents, on August 27, 2024, the Riverside County Board of Supervisors approved the use of American Rescue Plan Act (ARPA) funds to create the Mobile Technology Hub Vans program. These Mobile Technology Hub Vans (2 total) will be stationed in Edgemont (Moreno Valley) and travel throughout Riverside County Supervisorial District 5 . A portion of the allocated ARPA funds for the Mobile Technology Hub Vans will go towards providing Digital Navigation services. The Digital Navigation services delivered through the two (2) Mobile Technology Hub Vans will help reduce the number of Riverside County residents faced with these issues. Program Objectives The Mobile Technology Hub Vans need to be staffed with knowledgeable Digital Navigation professionals to provide multiple services for the community. The Mobile Technology Hub Vans are owned and operated by the County. The staff of the awarded bidder will accompany County employees who will operate the vans to deliver Digital Navigation services. These services include acting as a mobile Wi-Fi hot spot, providing digital literacy training to community groups and individuals in need, providing mobile IT support, and digital navigation to help residents connect with online public services, among other services. The Mobile Technology Hub Vans expected to serve an estimated 2,000 to 3,000 residents each year. This “meets people where they are” by bringing access to the Internet, computers, and skills to navigate online services to Riverside County residents, as well as providing support in signing up for low-cost Internet plans, connecting to social service programs, and more.