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Digital Voice Recording & Logging System

Active
36C25226Q0677Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Department of Veterans Affairs is seeking a Firm Fixed Priced contract to procure a NICE Inform Digital Recording System for the Clement J. Zablocki VA Medical Center in Milwaukee and the Milo C. Huempfner Green Bay VA Health Care Center. This system is intended to ensure secure and compliant recording of emergency communications within the VA Police dispatch environment. The scope of work encompasses the delivery of hardware and software, licensing, system integration, installation, testing, and user training, as well as ongoing warranty and technical support. This opportunity is a 100% small business set aside under NAICS code 334310. Only offerors providing quotes for the brand name system or an approved equal will be considered. Interested parties must submit their responses by September 9, 2026, to the Network Contract Office 12.

General Info

VA seeks small business for NICE Inform recording systems at two Wisconsin sites.

Agency

Department Of Veterans Affairs → 252-NETWORK Contract Office 12 (36C252)View Agency

NAICS

334310 - Audio and Video Equipment ManufacturingView NAICS

Place of Performance

Milwaukee, WI, 53295, USA

Set-Aside

SBA

Documents

(1)

S02+36C25226Q0677+NICE+Inform+Digital+Voice+Logging+System.docx

DOCX

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 252-NETWORK Contract Office 12 (36C252)
Contacts2 people available
OfficeMILWAUKEE, WI, 53214, USA
Organization / Agency
Department Of Veterans Affairs → 252-NETWORK Contract Office 12 (36C252)
View Agency Profile
Office AddressMILWAUKEE, WI, 53214, USA
Contacts
Brittney Braswell
contact@example.gov
Steven MacDonald
contact@example.gov

Full Description

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The Department of Veterans Affair's, Clement J. Zablocki VA Medical Center (Milwaukee, WI) and Milo C. Huempfner Green Bay VA Health Care Center (Green Bay, WI), Police Services, intend to procure a NICE Inform Digital Recording System to support compliant, secure, and reliable recording of emergency communications within the VA Police dispatch environment.


The requirement includes, but is not limited to:
• NICE Inform digital recording hardware and software components
• Licenses, integrations, and configuration for VA Police dispatch operations
• Installation, implementation, and system testing
• User training for VA Police personnel
• Warranty, maintenance, and technical support
• Any required accessories, connectivity, or compatible components necessary for full operational capability


This is a 100% small business set aside solicitation. Only offerors providing quotes with a brand name or equal system will be consider. The government anticipates awarding a Firm Fixed Priced (FFP) contract.

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