This Combined Synopsis/Solicitation opportunity from Department Of Veterans Affairs was posted on September 9, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Digital Voice Recording & Logging System
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
The Department of Veterans Affairs is soliciting a firm fixed price contract for the acquisition, installation, and commissioning of a NICE Inform Digital Voice Logging System, or an equal alternative, to support VA Police dispatch operations, emergency management, and clinical activities. The project will be implemented across two Wisconsin facilities: the Clement J. Zablocki VA Medical Center in Milwaukee and the Milo C. Huempfner VA Health Care Center in Green Bay. The scope of work includes the delivery of all necessary hardware and software components, such as server hardware and interface boards, as well as system integration, configuration, user training, and ongoing warranty and technical support. The system must feature enhanced security, SNMP alarms, API drivers, NTP support, encryption, and storage compression. This procurement is a 100% small business set-aside, specifically designated for HUBZONE small businesses. Award will be made to the lowest priced, technically acceptable offeror under the LPTA evaluation method. The successful contractor must complete all delivery, installation, and commissioning tasks within 90 calendar days of the award. Invoicing is required to be processed electronically via the Tungsten Network, with payments made in arrears. Contractor personnel are not required to undergo background investigations or PIV badging for installation. All offers must be submitted with a Unique Entity Identifier and remain firm for 60 calendar days from the receipt date.
General Info
Contract Value
$41,544.4Place of Performance
Milwaukee, WI, 53295, USASet-Aside
Award Issued Date
Timeline
Submission Closed
Organization & Contact Information
Full Description
The Department of Veterans Affair's, Clement J. Zablocki VA Medical Center (Milwaukee, WI) and Milo C. Huempfner Green Bay VA Health Care Center (Green Bay, WI), Police Services, intend to procure a NICE Inform Digital Recording System to support compliant, secure, and reliable recording of emergency communications within the VA Police dispatch environment.
The requirement includes, but is not limited to:
• NICE Inform digital recording hardware and software components
• Licenses, integrations, and configuration for VA Police dispatch operations
• Installation, implementation, and system testing
• User training for VA Police personnel
• Warranty, maintenance, and technical support
• Any required accessories, connectivity, or compatible components necessary for full operational capability
This is a 100% small business set aside solicitation. Only offerors providing quotes with a BRAND NAME OR EQUAL system will be considered. The government anticipates awarding a Firm Fixed Priced (FFP) contract.
This solicitation has been amended on 9/4/2026 to include a Statement of Work (SOW) and responses to questions received from potential vendors. Please review the SOW and Q&A responses before submitting your quotes. Award will be made to the lowest priced, technically acceptable (LPTA) quoter.
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