This Solicitation opportunity from Texas was posted on June 27, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Dispatch and Records Management System Server Hardware Refresh

Closed

F2025192State & Local

Submission Closed07/28/2025, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 812990

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Solicitation # 232383

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AI Contract Overview

This contract is established to upgrade the hardware infrastructure supporting the Sheriff’s Office 911 Dispatch and Records Management Systems within Tarrant County, Texas. The scope includes replacing existing server hardware at both primary and backup 911 centers, implementing failover technology to enhance system reliability, and updating operating systems and database server software to ensure compatibility and security. Additionally, the contract encompasses providing comprehensive implementation services to facilitate the migration of existing software and data to the new hardware environment, thereby ensuring minimal disruption and improved operational efficiency. The contract is initially awarded for a period of twelve months, with the possibility of renewal for two additional twelve-month periods, contingent upon mutual agreement and adherence to renewal procedures, including timely submission of updated documentation by the vendor. The contract size is estimated to range between $500,000 and $2,000,000, emphasizing a significant investment in critical emergency response infrastructure. The contractual framework incorporates specific terms and conditions mandated by Tarrant County, including requirements for criminal background checks for vendor personnel accessing county data or facilities, security protocols for handling confidential information, breach notification within 48 hours, and data residency within the United States. The agreement also emphasizes compliance with county policies promoting equal opportunity for Historically Underutilized Businesses (HUBs), with a target participation goal of 20%. The legal documents outline vendor responsibilities such as invoice processing, confidentiality, indemnification, and audit rights, ensuring accountability and transparency. The contract is subject to standard county procedures and special terms that safeguard data security, service continuity, and fair procurement practices, aligning with the county’s commitment to modernizing emergency communication systems and maintaining high standards of security and operational resilience.

General Info

Agency

Texas → Tarrant County

NAICS

812990 - All Other Personal Services

Place of Performance

TX, USA

Set-Aside

NONE

Documents

F2025192 - Dispatch and Records Management System Server Hardware Checklist

specifications

High

F2025192 Dispatch and Records Management System Server Hardware Refresh RFP

rfp

High

F2025192 - Scope of Work for ONE Solution CAD/RMS Hardware Re-hosting

sow

High

Tarrant County General Terms and Conditions

2 pages · terms-and-conditions

High

Tarrant County Special Terms and Conditions Standard 091724

2 pages · special-terms-and-conditions

High

Deficiencies and Deviations Form for Proposal Compliance

1 page · other

Low

Tarrant County Historically Underutilized Businesses (HUB) Policy May 2023

5 pages · policy

Low

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedJun 27

Solicitation

Response DeadlineJul 28

Deadline has passed

Submission Closed

07/28/2025, 12:00:00 AM UTC

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Organization & Contact Information

AgencyTexas → Tarrant County

Contacts1 person available

OfficeN/A

Organization / AgencyTexas → Tarrant County

Office AddressN/A

Contacts

Senior Buyer Caleb Rojo

contact@example.gov

+1 (555) 000-0000

Full Description

The purpose of this contract is upgrade the hardware infrastructure supporting the Sheriff ’ s Office 911 Dispatch and Records Management Systems. This includes replacing server hardware at both the primary and backup 911 centers, implementing failover technology, updating operating systems and database server software, and providing implementation services to migrate existing software and data to the new environment.
1. CONTRACT TERMS: Vendor(s) will be awarded a twelve (12) month contract, effective from the date of award or notice to proceed as determined by the Tarrant County Purchasing Department. At Tarrant County’s option and approval by the Vendor, the contract may be renewed for two (2) additional twelve (12) month periods, as further explained in Renewal Options. Prices must remain firm for the entire contract. 2. RENEWAL OPTIONS: Tarrant County reserves the right to exercise an option to renew the contract of the Vendor for two (2) additional twelve (12) month periods, provided such option is stipulated and agreed upon by both parties. If Tarrant County exercises the right in writing, the Vendor must update and submit any documents required during the initial solicitation by no later than thirty (30) calendar days prior to the commencement of the option period. Required documents must be in force for the full period of the option. If the updated documents are not submitted by the Vendor in complete form within the time specified, Tarrant County may rescind its option or seek a new solicitation.