DJ10--Third Party Monitoring Service & Subscription for VISN 5 Elkridge Landing Office

The Department of Veterans Affairs is seeking a third-party provider to deliver 24/7 subscription-based monitoring and support services for physical security systems at the VISN 5 Elkridge Landing Office in Linthicum Heights, Maryland. The scope includes continuous monitoring of Intrusion Detection, Access Control, and Video Surveillance systems, along with a protection plan that covers naturally occurring equipment failures and faults. Services must ensure timely alarm notifications to emergency responders and VA personnel, perform routine system health checks, and provide one-time training for VA staff. The contractor is prohibited from accessing the VA network, and video monitoring is only permitted if explicitly stated in the contract. Performance must comply with NDAA requirements, UL2050 certification, and other applicable federal, state, and local laws. The contract includes a one-year base period starting June 30, 2026, with four one-year option periods extending through June 29, 2031. Monitoring services are required to maintain high availability contingent upon communication system uptime, with repairs and routine maintenance scheduled during standard business hours, though after-hours support is available at additional cost. The solicitation, numbered 36C24526Q0567 and issued on June 3, 2026, is open for responses until 3:00 PM EST on June 17, 2026, with proposals submitted via email to the Contract Specialist. Offers must be divided into two volumes: Volume I detailing technical approach, staffing, and past performance without pricing, and Volume II containing fixed pricing for each CLIN using the SF-1449 form. Evaluation will prioritize technical merit over price, with award likely based on trade-off rather than lowest price technically acceptable. The contract is governed by commercial services clauses under FAR 52.212-4 and includes provisions for identity verification of personnel, whistleblower protections, prohibitions on certain confidentiality agreements, and compliance with diversity, equity, and inclusion requirements. Invoicing is required monthly in arrears through the VA e-Invoice portal, with payments processed via electronic funds transfer. The contracting office is the 245-NETWORK Contract Office 5, and all administrative correspondence must be directed to Sylvia E Honesty. No specific contract value is disclosed due to blank pricing fields in the CLIN schedule, although the SF-1449 includes a placeholder for up to $25 million. The contract also incorporates clauses related to small business set-asides