Duplicator Maintenance and Repairs

Baltimore County is soliciting quotes under RFX-10000571 to establish a term contract for the maintenance and repair of digital duplicators, specifically Model SD 350, for the Recreation and Parks agency. The contractor is responsible for providing all parts, labor, and firmware updates to keep the machines in satisfactory operating condition, based on an annual usage rate of 150,000 copies per machine. Services must be performed Monday through Friday between 10:00 a.m. and 2:00 p.m., with a required response time of one business day. Performance locations include various sites across Maryland, such as Arbutus, Holt, and Parkville. The contract will be awarded to the lowest responsive and responsible bidder, with consideration given to past performance with Baltimore County and available cash discounts. Bidders must be in good standing with the State of Maryland and provide a Minority and Women Participation Affidavit, as the county aims to award 30 percent of discretionary procurement to MBE/WBE firms. Required insurance includes General Liability, Automobile Liability, and Workers Compensation, each with limits of $1,000,000. Additionally, the contractor must adhere to strict environmental standards by avoiding non-recyclable Styrofoam in packaging and complying with HIPAA regulations. Invoices must be submitted to the Office of Budget and Finance with a minimum payment term of 30 days.