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Elder Services

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21421-31-5460616 and 21422-28-5470025International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Correctional Service of Canada is seeking to award contracts for Elder services in the Ontario Region to support the cultural and spiritual needs of Indigenous offenders, with two pre-identified suppliers, Jason Mazerolle and Paula Potts, proposed for roles lasting seven months from September 1, 2026, to March 31, 2027, with options to extend for up to four and one additional year respectively. The total estimated cost for both contracts combined is $639,907.78 excluding GST/HST. Elders are required to deliver culturally grounded teachings, counseling, and traditional ceremonies to promote healing and reintegration, while also advising institutional staff on protocols surrounding spiritual practices, traditional medicines, and sacred items. They must participate in case management conferences, provide progress updates to correctional teams, and may be called upon for escorted temporary absences for ceremonial purposes. All work must be performed in English within Ontario, with travel authorized and reimbursed at cost. Personnel must hold a valid RELIABILITY STATUS clearance from CSC, and no PROTECTED information may be removed from work sites. This procurement is set aside exclusively for Indigenous suppliers under the Government’s Procurement Strategy for Indigenous Business, though it excludes individual Elders from this restriction. Suppliers must demonstrate community recognition as an Elder and have at least five years of recent experience delivering spiritual and cultural services, including conducting healing ceremonies and guiding both offenders and staff on traditional protocols. A statement of capabilities must be submitted by August 21, 2026, and will be reviewed by a circle of existing CSC-contracted Elders to validate qualifications. No trade agreements apply, and the government has invoked an exception allowing sole-source selection due to the limited number of individuals qualified to provide these essential services. Reporting is required monthly via standardized summaries, and all printing must adhere to sustainability standards with minimum 30% recycled content. Intellectual property rights are not addressed, as the services are based on traditional knowledge shared in practice, not proprietary material.

General Info

Indigenous Elders to provide cultural and spiritual services to offenders in Ontario from September 2026 to March 2027, with possible extensions.

Agency

Government of Canada → Correctional Service of CanadaView Agency

NAICS

624120 - Services for the Elderly and Persons with DisabilitiesView NAICS

Place of Performance

Ontario (except NCR), CAN

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseSolicitation
Posted

Solicitation

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Organization & Contact Information

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AgencyGovernment of Canada → Correctional Service of Canada
Contacts1 person available
OfficeN/A
Organization / Agency
Government of Canada → Correctional Service of Canada
View Agency Profile
Office AddressN/A
Contacts
Danielle MurdochContracting Authority

Full Description

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Elder Services, Ontario Region An advanced contract award notice (ACAN) is a public notice indicating to the supplier community that a department or agency intends to award a contract for goods, services or construction to a pre-identified supplier, thereby allowing other suppliers to signal their interest in bidding, by submitting a statement of capabilities. If no supplier submits a statement of capabilities that meets the requirements set out in the ACAN, on or before the closing date and time stated in the ACAN, the contracting officer may then proceed with the award to the pre-identified supplier. 1. Definition of the requirement: Policy on Reciprocal Procurement: the Policy on Reciprocal Procurement does not apply to this procurement. The Correctional Service of Canada (CSC), as part of the criminal justice system and respecting the rule of law, contributes to public safety by actively encouraging and assisting offenders to become law-abiding citizens, while exercising reasonable, safe, secure and humane control. CSC is committed to providing programs and opportunities to meet the needs of Indigenous offenders. CSC is legislated to provide Indigenous offenders with the opportunity to further develop their understanding of traditional Indigenous culture and beliefs. The Elder exposes Indigenous offenders to traditional Indigenous ways of life, based on their own teachings, through teachings, counselling and traditional ceremonies and practices, individually and/or in groups, for the benefit of both offenders and staff. The term “Elder” means any person recognized by the Indigenous community as having knowledge and understanding of the traditional culture of the community, including the ceremonies, protocols, teachings and healing techniques, according to the beliefs and social traditions of their communities. 1.1 Objectives: Assist Indigenous offenders, in their traditional healing journey, to further develop an understanding of traditional Indigenous culture through teachings, guidance, counselling, and use traditional ceremonies and practices to promote healing and balance. 1.2 Tasks: The Elder must provide the following services: 1.2.1 Ceremonial and Spiritual Services: The Elder must provide (in-group or individual) counseling, teachings and ceremonial services to Indigenous offenders. This includes the following: Providing guidance and teachings through group sessions (circles) and individual discussions to offenders in the institution. Conducting spiritual services and various traditional ceremonies based on the Elder's teachings. Assisting offenders following a healing path in support of their correctional plan. Elders may be requested, by agreement, to escort offenders on Escorted Temporary Absences (ETAs) for ceremonial and other spiritual purposes. 1.2.2 Advice and Guidance: The Elder must, upon request: Provide advice/information to staff and management, locally, regionally and nationally on issues of Indigenous spirituality and cultural practices. Introduce institutional staff to various elements of traditional spirituality as deemed appropriate based on their teachings. Provide advice to the Institutional Head regarding ceremonies, ceremonial objects, traditional practices and protocols, traditional medicines, or sacred ground within the institution including the collection and storage of ceremonial objects and traditional and ceremonial medicines. 1.2.3 Case Management: The Elder must: Participate in case conferences as requested. Provide verbally to the Case Management Team, as requested, information regarding the offender's participation in a healing path as requested as part of the offender's progress report. This may include progress on an offender's participation in Pathways, in Indigenous Correctional Programs, or in other cultural and spiritual activities as appropriate. Upon receiving a referral/request from the Case Management team, the Elder must provide initial information and updates verbally or in writing to the Indigenous Liaison Officer or Parole Officer for documentation which may include initial observations; whether the offender has agreed to continue working with the Elder through Indigenous Specific interventions; the offender’s progress in addressing their needs as well as information about an offender's readiness for the possible transition into the community. 1.2.4 Regional and National Meetings: The Elder may be asked to provide advice, guidance, information, or recommendations regionally or nationally on issues of Indigenous spirituality and cultural practices. If applicable, this may also include participation, by agreement, on regional or national advisory bodies, such as the National Elders Working Group, or the National Indigenous Advisory Committee. 1.3 Expected results: Provision of Indigenous programs and Elder services to the offender population. 1.4 Reporting and communications: The Elder, with the assistance and coordination of the Indigenous Liaison Officer or Parole Officer, must report to the Technical Authority on a monthly basis by providing a summary of the tasks and hours completed on the Elder Tasks – Weekly Summary and Elder Tasks – Bi-weekly Summary/Invoice provided by the Technical Authority. 1.5 Paper consumption: a. Should printed material be required, double sided printing in black and white format is the default unless otherwise specified by the Project Authority. b. The Contractor must ensure printed material is on paper with a minimum recycled content of 30% and/or certified as originating from a sustainably managed forest. c. The Contractor must recycle unneeded printed documents (in accordance with Security Requirements). 1.6 Constraints: 1.6.1 Location of work: a. The Contractor must perform the work in the Ontario Region. b. Travel: Travel to other locations for approved Escorted Temporary Absences or meetings must have prior authorization of the Project Authority and will be reimbursed at cost without any allowance for overhead or profit. 1.6.2 Language of Work: The contractor must perform all work in English. 1.6.3 Security Requirements: 1. The Contractor personnel requiring access to PROTECTED information, assets or sensitive work site(s) must EACH hold a valid RELIABILITY STATUS, granted or approved by Correctional Services Canada (CSC). 2. The Contractor MUST NOT remove any PROTECTED information or assets from the identified work site(s), and the Contractor must ensure that its personnel are made aware of and comply with this restriction. 3. Subcontracts which contain security requirements are NOT to be awarded without the prior written permission of CSC Departmental Security. 4. The Contractor must comply with the provisions of the: a. Security Requirements Check List, described in Annex (insert applicable annex); b. Directive on Security Management: Appending F “Mandatory Procedures for Security in Contracts and Other Arrangmements Control” 2. Criteria for assessment of the statement of capabilities (minimum essential requirements): Any interested supplier must demonstrate by way of a statement of capabilities that it meets the following requirements: The supplier must be recognized by their community as an Elder/Cultural Advisor within that community. The supplier must have a minimum of five (5) years of experience obtained in the past 10 years prior to the ACAN closing date in delivering spiritual and cultural services and teachings to Indigenous people. This experience must include:  providing counselling and guidance according to the traditions and teachings of their own community; and  being familiar with and able to conduct a variety of ceremonies with a focus on healing according to their own teachings. The supplier must be familiar with and able to provide guidance to staff and offenders regarding the protocols surrounding the use, disposition, and searching of traditional medicines and spiritual effects. The supplier must meet with a circle of Elders already under contract with CSC where they will be able to share their experiences and where the Elders will be able to determine the validity of the statement of capabilities. CSC reserves the right, at its own discretion, to request that suppliers provide a reference letter and/or resume, in addition to their statement of capabilities, to support the knowledge and experience claimed. 3. Applicability of the trade agreement(s) to the procurement This procurement is not subject to any trade agreement. 4. Set-aside under the Procurement Strategy for Indigenous Business This procurement is set-aside for an Indigenous Supplier in accordance with the government Procurement Strategy for Indigenous Business (PSIB). Therefore, only suppliers who meet the definition of an Indigenous business, as defined in the PSIB, may submit a statement of capabilities. This restriction does not apply to contracts with individuals who are Elders. 5. Comprehensive Land Claims Agreement(s) This procurement is not subject to a Comprehensive Land Claims Agreement. 6. Justification for the Pre-Identified Supplier There is a limited number of suppliers available to provide Elder services to meet the reintegration needs of CSC Indigenous offenders. The pre-identified supplier meets all of the minimum essential requirements described in this ACAN. 7. Government Contracts Regulations Exception(s) The following exception to the Government Contracts Regulations is invoked for this procurement under subsection: (d) only one person is capable of performing the contract. 8. Exclusions and/or Limited Tendering Reasons This procurement is not subject to any trade agreement. 9. Ownership of Intellectual Property There are no intellectual property terms in the contract. 10. Period of the proposed contract or delivery date See section 12. Name and address of the pre-identified supplier. 11. Cost estimate of the proposed contract See section 12. Name and address of the pre-identified supplier. 12. Name and address of the pre-identified supplier Name: Jason Mazerolle 21421-28-5470025 Address: contractor’s place of business Period of the proposed contract: 7 months, from September 1, 2026 to March 31, 2027 with an option to extend the contract for 4 additional one-year period. Cost estimate of the proposed contract including options: $466,614.95 (GST/HST extra). Name: Paula Potts 21422-28-5470025 Address: contractor’s place of business Period of the proposed contract: 7 months, from September 1, 2026 to March 31, 2027 with an option to extend the contract for 1 additional one-year periods. Cost estimate of the proposed contract including options: $173,292.83 (GST/HST extra). 13. Suppliers' right to submit a statement of capabilities Suppliers who consider themselves fully qualified and available to provide the goods, services or construction services described in the ACAN, may submit a statement of capabilities in writing to the contact person identified in this notice on or before the closing date and time of this notice. The statement of capabilities must clearly demonstrate how the supplier meets the advertised requirements. 14. Closing date and time for a submission of a statement of capabilities The closing date and time for accepting statements of capabilities is Friday, August 21st, 2026 at 2:00PM EST. 15. Inquiries and submission of statements of capabilities Inquiries and statement of capabilities are to be directed to: Danielle Murdoch, Regional Contract Administrator Correctional Service Canada, Ontario Region P.O Box 1174, 445 Union Street West Kingston, Ontario K7L 4Y8 Telephone: 343-422-4831 Email: danielle.murdoch@csc-scc.gc.ca

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