Elderly Transportation Services

The City of Hartford Department of Health and Human Services is seeking proposals from qualified individuals, groups, or organizations to provide comprehensive elderly transportation services through the Hartford Dial-A-Ride (DAR) Program. This program is designed to offer door-to-door transportation exclusively for residents of Hartford who are aged 60 and older, including seniors and disabled individuals. The services will operate five days a week, Monday through Friday, and will encompass trips to and from senior centers and nutrition sites within Hartford, a city-wide grocery shopping shuttle organized by neighborhoods, and medical appointments both within Hartford and in neighboring towns on designated days. The city aims to select a single respondent to fulfill these service requirements, with a contract value estimated between $500,000 and $1,500,000. Key contractual and administrative details include the requirement for the selected provider to certify compliance with prevailing wage laws as per the City, State, and Federal standards, demonstrated through submission of wage certification forms. Additionally, contractors must furnish IRS Form W-9 to verify their Taxpayer Identification Number for proper tax reporting. The contract, identified under solicitation number 6264 and posted on September 2, 2025, with a response deadline of September 19, 2025, emphasizes adherence to wage laws and proper tax documentation. The primary contact for inquiries is Roxann Bivans, reachable via email or phone. The project underscores the importance of reliable, accessible transportation services for Hartford’s elderly population, supporting their mobility and access to essential services within the community.