Electronic Signature (eSignature) Solutions RFI

The Florida Department of Management Services, State Purchasing, has issued a Request for Information (RFI) under solicitation number 26-43231500-RFI to gather industry input on Electronic Signature (eSignature) Solutions. This action is explicitly not a competitive solicitation and will not lead to the award of a contract; responses are solely for informational purposes to help the Department determine whether to pursue a formal procurement and to inform the development of technical and operational specifications. The RFI seeks detailed information from vendors regarding deployment models—cloud-based, on-premise, or hybrid—and compatibility with web browsers, operating systems, and mobile devices. Vendors are asked to describe capabilities including support for electronic, digital, and remote online notarization signatures; reusable templates and automated workflows; bulk send and batch processing; and integration with systems such as Microsoft 365, SharePoint, Salesforce, and ERP platforms via APIs and Single Sign-On. Additionally, the Department is interested in security features such as identity verification, document protection, audit reporting, and administrative controls, as well as compliance with federal accessibility standards. Implementation timelines, migration support, and service tiers including 24/7 availability and dedicated account management are also requested, alongside system uptime metrics, SLAs, and scalability under peak load. Licensing and pricing structures, including per envelope, per user, or enterprise models, must be disclosed. Responses must be submitted electronically via email to Donna Williams, Bureau Chief of IT and Special Projects, at [email hidden] by 5:00 p.m. Eastern Time on Friday, July 10, 2026, as revised by Addendum No. 1. All emails must include the solicitation number in the subject line. Submissions are subject to Florida’s Public Records Act, and vendors wishing to claim confidentiality must mark documents as “Confidential,” provide a redacted version, and include a written justification with specific statutory citations. Vendors are required to indemnify the Department against any claims arising from their assertions of confidentiality. The NAICS code associated with this RFI is 43231500, and the place of performance is Florida. No contract clauses, evaluation factors, delivery schedules, pricing details, or binding requirements are included, as this is a pure sources-sought information-gathering effort. No attachments or formal statements of work are part of this RFI, and all responses are non-binding.