This Combined Synopsis/Solicitation opportunity from Department Of Defense was posted on September 1, 2017. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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EMC SAN Support

Awarded

FA4600-17-Q-0045Federal

Submission Closed09/15/2017, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

Solicitation FA4600-17-Q-0045, issued by the Department of Defense, seeks a contractor to provide comprehensive EMC SAN Support for a twelve month period of performance from September 29, 2017, to September 28, 2018. This total small business set-aside contract requires the provision of hardware, firmware, and software parts, along with ongoing maintenance and updates to ensure hardware remains at full operational status. The scope of work includes 24x7x365 phone and online support, vendor-provided firmware and software updates, and the supply of critical components such as storage processors, hard drives, controllers, power supplies, and replacement fabric switches. The contractor must adhere to strict service level agreements, including a response time of four hours or less for emergency onsite failures and next-business-day delivery for replacement parts. Performance for these services will take place in Asheville, North Carolina. The procurement is categorized under NAICS code 811212 and was managed by the office located at Offutt AFB, Nebraska.

General Info

Agency

Department Of Defense → FA4600 55 Cons Pkp

Contract Value

$63,312.62

NAICS

811212 - Computer and Office Machine Repair and Maintenance

Place of Performance

14 WS/SYO 151 Patton Ave, ASHEVILLE, NC, 28801, USA

Set-Aside

SBA

Awardee

DYNAMIC ADVANTAGE, INC

Award Issued Date

09/20/2017, 12:00:00 AM UTC

Documents

Solicitation FA460017Q0045 - EMC SAN Support

rfq

High

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Timeline

PhaseAwarded

PostedSep 1

Combined Synopsis

AwardedSep 20

Contract was awarded

Submission Closed

09/15/2017, 06:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → FA4600 55 Cons Pkp

Contacts2 people available

OfficeOFFUTT AFB, NE, 68113, USA

Organization / AgencyDepartment Of Defense → FA4600 55 Cons Pkp

Office AddressOFFUTT AFB, NE, 68113, USA

Contacts

Tyler J. Richmond

Justin A. Lewis

Full Description

The Contractor shall provide hardware/firmware/software parts, maintenance and updates, which shall include but not be limited to the following: - 24 x 7 x 365 phone/online support - Firmware/Software updates as provided by the vendor - Provide 4 hour or less onsite response time for emergency failures - Next-business-day replacement parts - Provide parts, telephone and online support. The term "Parts" means items such as storage processors, hard drives, controllers, power supplies, replacement fabric switches if necessary, or any part necessary to keep the hardware at full operational status.