Emergency Alerting Software Integration and Sustainment

The contract is for the integration, configuration, and sustainment of a commercial off-the-shelf mass alerting platform designed to support emergency communications across SMS, voice, email, and desktop alert channels, with capacity for up to four million subscribers who can self-register for notifications. The solution must be fully operational and maintained to ensure continuous, reliable delivery of critical alerts across the Department of Defense’s emergency response infrastructure, with performance expected to meet stringent availability and scalability requirements. The work will involve tailoring the platform to existing DoD systems, ensuring interoperability, securing data transmission, and providing ongoing support to address operational needs and emerging threats. The contract is classified as a subcontract under NAICS code 511210, focused on software publishing and related services, and is managed by the Headquarters, Department of the Army, PMG under the office located in Washington, DC, with the place of performance specified as 20301. Proposals must be submitted by May 25, 2026, with no set-aside provisions specified, indicating open competition. The platform will serve as a vital component in the DoD’s public warning and emergency notification capability, requiring adherence to federal security and operational standards, and must be capable of handling high-volume alert scenarios during national emergencies without degradation in service. Sustainment includes regular updates, system monitoring, technical support, and scalability enhancements to accommodate future growth or regulatory changes.