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Emergency Call-Out Services

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for Emergency Call-Out Services supports prime contractors at the US Consulate in Frankfurt for the Department of State. The provider is responsible for maintaining a permanent emergency hotline and providing 24/7/365 technical standby support to address acute electrical faults involving transformers, battery systems, and switchgear. All response personnel must possess Siemens certification and pass required security vetting to perform work at the site. The contract falls under NAICS code 238210, with a response deadline of September 14, 2026.

General Info

24/7 emergency electrical support for US Consulate Frankfurt; requires Siemens certification and vetting.

Agency

Department Of State → US Consulate FrankfurtView Agency

NAICS

238210 - Electrical Contractors and Other Wiring Installation ContractorsView NAICS

Place of Performance

Frankfurt, DE-HE, 60435, DEU

Set-Aside

NONE

Documents

This scope was carved out of PR16172710 .

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Maintenance and inspection of low-voltage and medium-voltage systems

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Organization & Contact Information

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AgencyDepartment Of State → US Consulate Frankfurt
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of State → US Consulate Frankfurt
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Office AddressN/A
ContactsNo contact information available

Full Description

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Provides 24/7/365 emergency technical standby and hotline support for prime contractors on Department of State projects at the US Consulate in Frankfurt. Staffs a permanent emergency hotline for reporting faults on switchgear, battery systems, and transformers. Requires Siemens certification and security vetting for all response personnel. Delivers rapid response to acute electrical faults.

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More opportunities from Department Of State → US Consulate Frankfurt

Same awarding agency

NAICS: 23821
Federal
Maintenance and inspection of low-voltage and medium-voltage systems
Solicitation # PR16172710
Solicitation PR16172710, issued by the US Consulate Frankfurt for the Department of State, seeks a contractor for the regular inspection, maintenance, and testing of medium-voltage and low-voltage electrical equipment. The scope of work includes the maintenance of MV switchgear, LV switchboards, power transformers, and DC auxiliary power supplies, specifically focusing on Siemens systems such as 8DJH/8DH10 MV, SIVACON/SENTRON LV, and GEAFOL/Tumetic transformers. All services must be performed in accordance with DIN VDE 0105-100, DGUV Regulation 3, and manufacturer specifications. To avoid disrupting diplomatic operations, all power shutdowns and core maintenance must occur outside regular business hours, such as nights after 18:00, weekends, or public holidays. The contract imposes strict technical and security requirements. Bidders must provide proof of manufacturer-specific certifications for the relevant Siemens systems and industrial battery chargers. Due to the facility's diplomatic status, all personnel must undergo official background checks and security vetting; the deployment of unvetted personnel is strictly prohibited. Additionally, the contractor must adhere to a rigorous Lockout/Tagout (LOTO) policy for any equipment over 50 volts and maintain strict confidentiality regarding sensitive but unclassified information and facility blueprints. Deliverables include typewritten maintenance reports with pass/fail results and photographic evidence, as well as the submission of a preventive maintenance schedule and detailed checklist for approval by the Contracting Officer's Representative.

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