Emergency Medical Transportation Services

The City of Golden, Colorado, through its Golden Fire Department and in partnership with the Pleasant View Metropolitan District and Golden Gate Fire Protection District, is soliciting proposals for Emergency Medical Transportation Services under solicitation number 2025-RFP-115, issued on December 4, 2025. The contract seeks a qualified vendor to provide exclusive, advanced life support (ALS) ambulance services 24/7 across a multi-jurisdictional service area featuring urban, suburban, and rural zones. The scope requires maintaining a minimum of three fully staffed ALS ambulances operational at all times, with staffing by paramedic and EMT teams working 48-hour shifts. The vendor must comply with all protocols set by the Agencies’ Medical Director and adhere to response time goals of 7 minutes in urban areas, 12 minutes in suburban, and 18 minutes in rural areas. The service includes emergent and non-emergent transports, tactical medical support, mental health transports, blood draws, and interoperability with regional dispatch and records management systems. Proposals are due by 5:00 p.m. local time on January 15, 2026, submitted electronically via the City’s OpenGov E-Procurement Portal, with questions accepted through December 23, 2025. The contract is structured as a firm-fixed-price arrangement requiring the vendor to operate at no direct cost to the Agencies while fulfilling comprehensive service delivery and quality assurance requirements, including a QA/QI program overseen by the Agencies’ Medical Director. The selected vendor must meet detailed staffing, equipment, training, and compliance standards, conforming to Jefferson County Ambulance Licensing regulations (6 CCR 1015-3) and federal ambulance construction standards (KKK-A-1822C). Operational performance is monitored through key performance indicators, and failure to meet service levels after a cure period results in liquidated damages of $500 per occurrence. The agreement includes multi-year terms, effective upon contract execution and continuing through December 31, 2029, with annual renewal options contingent on appropriations. The solicitation emphasizes a collaborative partnership approach, requiring vendor personnel to complete Incident Command System (ICS) and NIMS training and maintain professional conduct. Evaluation of proposals considers project management, approach, schedule adherence, company qualifications, and references, with award based on best value rather than lowest price. The procurement also mandates full disclosure of potential conflicts of interest, including familial relationships with City employees, and adherence to affirmative action and equal employment opportunity requirements.