Employee Wellness Clinic

The City of Lakeland has been self-insuring its medical insurance through UnitedHealthcare since January 1, 2003, offering four medical plan options that utilize the Choice Plus and Choice networks. As of March 30, 2026, approximately 2,073 active employees are eligible for coverage under the City's medical plans, with 1,871 actively enrolled. The total enrollment across all medical plans includes 3,811 members, comprising employees, retirees, spouses, and children. The City also operates an On-site Employee Wellness Clinic, established in 2007, which provides a range of services such as urgent care, health risk assessments, lab work, work-related injury triage, pre-employment screenings, and limited prescription dispensing. The clinic, staffed by two full-time nurse practitioners, two full-time certified medical assistants, and a part-time dietician, is open Monday through Friday for 45 hours a week and closed on City-observed holidays. The clinic is managed by Marathon Health, a third-party vendor previously known as Healthstat Wellness Inc and Everside Health, and contracts out physical therapy services specifically for work-related injuries. In addition to in-person care, some virtual services are available to employees. The contract solicitation for the Employee Wellness Clinic was posted on April 21, 2026, with a response deadline of May 21, 2026. The Risk Management & Purchasing department of the City of Lakeland, Florida, is overseeing the contract, with primary contact Sophie Nieves, Health Benefits Coordinator, and secondary contact Cristy Newton, Purchasing Manager, both reachable for inquiries regarding the solicitation.