End User Computing

Yorkshire Water Services Limited is establishing a multi-supplier framework under procurement CM3550 for the supply, deployment, support, and recovery of end-user computing equipment and associated lifecycle services. The framework is structured across five lots: standard devices and peripherals, rugged devices, network infrastructure, lifecycle management and asset recovery, and an optional lot for mobile devices. The scope encompasses the entire hardware lifecycle, including procurement, UK-wide fulfilment to offices and remote locations, maintenance, and secure end-of-life disposal with certified data erasure. The estimated total framework value is 301.2 million GBP excluding VAT, with 50.2 million GBP specifically attributed to Yorkshire Water's requirements. The procurement follows a competitive flexible procedure under the Procurement Act 2023, consisting of a Conditions of Participation stage, an Invitation to Tender round, and a clarification and negotiation phase. Awards are based on a weighted criteria of 60 percent quality and 40 percent commercial cost. Bidders must meet strict pass/fail requirements regarding financial standing, information security, and health and safety, including the provision of 5 million GBP in public liability insurance and adherence to ISO 14001 environmental standards. The framework is intended to run for an initial term starting May 1, 2027, with potential extensions extending the total duration to approximately eight years.