This Government Contract opportunity from California was posted on September 4, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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End-User Support and Helpdesk Staffing

Closed

State & Local

Submission Closed09/24/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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Cloud Security & Compliance Monitoring

Technology Acquisition Center Nj (36C10B)

POSTED

about 15 hours ago

DEADLINE

in 7 days

AI Contract Overview

This subcontract for the City of Santa Ana Information Technology Department focuses on providing end-user support and helpdesk staffing. The selected provider will supply IT support specialists and interns to deliver frontline technical support, hardware and software troubleshooting, and desktop support for prime contractors. Key deliverables include the resolution of helpdesk tickets and the maintenance of workstations. Personnel must be available for on-site support between 7:30 am and 5:30 pm, with the requirement for occasional on-call work. The opportunity falls under NAICS code 541519 and was posted on September 4, 2026, with a response deadline of September 24, 2026.

General Info

Subcontract for Santa Ana IT helpdesk staffing, end-user support, and workstation maintenance.

Agency

California → INFORMATION TECHNOLOGY Department of City of Santa Ana

NAICS

541519 - Other Computer Related Services

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of 27-024.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Information Technology As-Needed Professional Services

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedSep 4

subcontract

Response DeadlineSep 24

Deadline has passed

Submission Closed

09/24/2026, 09:00:00 PM UTC

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Organization & Contact Information

AgencyCalifornia → INFORMATION TECHNOLOGY Department of City of Santa Ana

ContactsNo contacts available

OfficeN/A

Organization / AgencyCalifornia → INFORMATION TECHNOLOGY Department of City of Santa Ana

Office AddressN/A

ContactsNo contact information available

Full Description

Provides frontline technical support and hardware/software troubleshooting for prime contractors on City of Santa Ana IT Department projects. Performs desktop support and helpdesk ticket resolution. Supplies IT Support Specialists and interns. Requires ability to provide on-site support between 7:30 am to 5:30 pm and occasional on-call work. Delivers resolved technical tickets and maintained workstations.

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