End-User Training and Change Management

This subcontract opportunity with the City of San Antonio focuses on providing end-user training and change management services for the Information Technology Services Department. The selected provider will be responsible for developing comprehensive training materials, creating user manuals, and executing change management communication plans to ensure the successful adoption of newly implemented systems. These efforts will be supported by the use of Learning Management Systems to deliver workshops and track progress. Key deliverables for the project include the production of training manuals, the execution of scheduled training sessions, and the submission of detailed adoption reports. Interested parties should note that the response deadline is November 19, 2026, and the project falls under NAICS code 611430.