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Enterprise Business Management Support Services

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract seeks comprehensive enterprise business management support services for the Office of Field Operations (OFO) within Customs and Border Protection, aimed at enhancing critical national security mission sets across passenger processing, cargo processing, travel, and trade in land, air, and sea environments. The vendor will provide integrated management strategies covering all seven OFO Headquarters Directorates, 21 Field Offices, and 328 Ports of Entry to ensure consistent identification and response to national security needs. Services include strategy development aligned with executive priorities, facilitation of inter-directorate coordination for data-driven resource development, leadership and workforce resiliency training designs, and identification of innovative technology solutions to improve lawful trade and travel while reducing administrative burdens on Officers. Support may include local, full-time services both within the continental United States and overseas. This effort builds on existing contract support personnel currently numbering 93 and requires a vendor capable of delivering cross-functional synergies, cost efficiencies, and adaptability to emerging OFO operational needs. The solicitation is posted as an unrestricted RFQ under NAICS code 541990 on OASIS+, with performance centered in Washington, D.C. Key contacts include Heather Landgrover and Small Business Specialist David Harrod. The contract emphasizes a holistic approach to future capability assessments, strategic planning, and innovative management solutions to maintain OFO’s advancement in a dynamic threat environment.

General Info

Provide enterprise management support for OFO to enhance security, coordination, and innovation nationwide.

Agency

Department of Homeland Security → Customs And Border ProtectionView Agency

NAICS

541990 - All Other Professional, Scientific, and Technical ServicesView NAICS

Place of Performance

Washington, DC, US

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

Posted

forecast

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Organization & Contact Information

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AgencyDepartment of Homeland Security → Customs And Border Protection
Contacts3 people available
OfficeN/A
Organization / Agency
Department of Homeland Security → Customs And Border Protection
View Agency Profile
Office AddressN/A
Contacts
Heather Landgrover
contact@example.gov
+1 (555) 000-0000
Heather Landgrover
contact@example.gov
+1 (555) 000-0000
David HarrodSmall Business Specialist/APFS Coordinator
contact@example.gov
+1 (555) 000-0000

Full Description

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OFO is seeking to improve our business model for critical national security mission sets by capitalizing management strategies that are fully integrated across all our missions (passenger processing, cargo processing, travel, trade) and environments (land, air, and sea). Services will include integrating across a complex and multi-faceted mission, so national security needs are identified and met consistently across (7) OFO HQ Directorates, 21 Field Offices, and 328 Ports of Entry. We require comprehensive management support services that assess the future capabilities that are required to articulate, reply, and adapt to current and emerging OFO mission needs. We are seeking a vendor with a comprehensive understanding of OFO mission operations and OFO-wide priorities to provide critical cross-directorate, Field Office, and Port of Entry (POE) synergies, cost savings, and efficiencies. A similar current effort with OFO includes the full-time support of 93 contract support personnel. The vendor should be able to coordinate efforts and deliver services across seven (7) OFO HQ Directorates, 21 Field Offices, and 328 Ports of Entry to include possible provision of local, full-time, services CONUS and OCONUS. OFO is seeking management support services for the following OFO-wide priorities: • Strategy Development/Strategic Planning: Develop and implement Field-centric OFO-wide strategies that align with the OFO Executive Assistant Commissioner (EAC) priorities and drive the future of OFO’s operations, continually adjusting to the ever-changing threat environment. • Enterprise Resource Development: Facilitate necessary directorate coordination to implement OFO-wide services that provide OFO proven tools to make data-driven strategic decisions. For example, we have requirements for user fee analysis, requirements analysis etc. • Training Design and Development: Design and develop trainings to provide OFO leadership and CBP Officers with clear guidance on effective leadership best practices and workforce resiliency practices. For example, OFO requires leadership training developing mid-level and executive leadership skills and strategies that focus leaders on mission objectives, goals, and innovation. This could include individual consultations to identify and develop leadership skills, development of larger leadership labs/training sessions etc. • Innovative Technology Expansion: Identify opportunities to deploy innovative technologies that facilitate lawful trade and travel while decreasing the administrative burden on Officers and allows them to focus on mission-critical law enforcement activities.
Acquisition Strategy: RFQ will be posted on OASIS+, Unrestricted, utilizing CLIN 60108

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