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Enterprise Content Management Tool

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2139876State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The City University of New York is soliciting an Enterprise Content Management Tool to manage social media operations across 26 campuses and the Central Office. The selected solution must support approximately 1,300 accounts across seven platforms, reaching over 930,000 users. Key requirements include tools for content creation, scheduling, and review, as well as super administrator controls for enterprise-wide oversight and the ability to suspend posting. The tool must utilize AI to support digital accessibility standards and comply with WCAG 2.0 Level AA, Section 508 of the Rehabilitation Act, and New York State IT policies. The anticipated contract term is five years, with an estimated start date of July 1, 2027. Proposals are due by November 10, 2026, and must be submitted in three separate volumes: required forms, a technical and management proposal, and a price proposal. Award selection is based on best value, with scoring weighted toward the technical proposal (55 points), price (30 points), oral presentations or product demonstrations (10 points), and diversity practices (5 points). The procurement is subject to the Procurement Lobbying Act, and the agency has established minority and women-owned business enterprise goals of 15 percent each. Vendors must provide comprehensive pricing that includes one-time implementation, user training, AI tools, and dedicated customer support.

General Info

CUNY seeks an enterprise social media management tool for 26 campuses and office.

Documents

2

CUNY Enterprise Content Management Tool (CR# 2139876)

PDF, High priority: read this first7 pages · rfp
High

UCO-1012 Enterprise Content Management Tool RFP

PDF, High priority: read this first124 pages · rfp
High

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Timeline

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Organization & Contact Information

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AgencyCity University of New York (CUNY)
Contacts2 people available
OfficeN/A
Office AddressN/A
Contacts
Karen PinckneyProcurement Manager
Karen PinckneyProcurement Manager

Full Description

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The City University of New York (“CUNY” or “University”) seeks to procure an Enterprise Content Management Tool (“CMT”) to support the University’s system-wide social media operations across 26 campuses and CentralOffice. A centralized CMT is required to easily streamline social media content, assess and evaluate crisis communications, and support effective communication with students, faculty, staff, alumni, donors, government agencies, and other stakeholders. CUNY currently oversees approximately 1,300 social media accounts across seven platforms, collectively reaching an audience of more than 930,000 users. The Procurement Lobbying Act (PLA) Applies to this Solicitation. The restricted period began with the publication of this ad. Compliance Procurement Lobbying ActRequired Forms: Vendor shall complete, sign and submit the following forms if they are selected:1. “Offerer’s Affirmation of Understanding of and Agreement pursuant to StateEastern Standard Time Finance Law §139-j(3) and §139-j(6)(b)”2. “Offerer’s Disclosure of Prior Non-Responsibility Determinations and Certification of Compliance with State Finance Law §139-j and§139-k”. Contact with CUNY:Under the requirements to the PLA, all communications regarding advertised projects are to be channeled through the Designated Contact. Communication with respect to this procurement initiated by or on behalf of an interested vendor through others than the Designated Contact may constitute an “impermissible contact” under NYS law and could result in disqualification of that vendor. Rules and regulations and more information on this law, please visit: http://www.ogs.ny.gov/aboutogs/regulations/advisoryCouncil/Faq.htm(AdvisoryCounci lFAQs) Business enterprises awarded an identical or substantially similar procurement contract within the past five years: None Minority / Women Business Enterprise contracting goals (MWBE) MBE Goal: 15.00% WBE Goal: 15.00%

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