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Harmonic Warranty

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2140009State & Local

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The City University of New York (CUNY) has issued solicitation number 2140009 for a Harmonic Warranty to support critical broadcast infrastructure. This contract provides a Standard Support Package for Harmonic hardware and software assets essential to the playout, ingest, and storage operations of CUNY TV and NYC Media channels. The scope of work includes technical support, server maintenance, and software updates designed to ensure continued operation and the prompt resolution of equipment failures to prevent channels from going off the air. This procurement is designated as a notice of sole or single source or procurement exempt from advertising. The contract has a performance period of two years and covers operations across Bronx, Kings, New York, Queens, and Richmond. The primary point of contact is Purchasing Manager Helena Gacina. The solicitation was posted on October 16, 2026, with an advertisement end date of October 29, 2026.

General Info

CUNY's two-year sole-source contract for Harmonic broadcast infrastructure support and warranty services.

Documents

1

CUNY Harmonic Warranty - CR# 2140009

PDF, Low priorityspecial-notice
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Organization & Contact Information

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AgencyCity University of New York (CUNY)
Contacts1 person available
OfficeN/A
Office AddressN/A
Contacts
Helena GacinaPurchasing Manager

Full Description

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CUNY TV owns multiple Harmonic hardware and software assets that are integral to the playout, ingest, and storage infrastructure supporting CUNY TV and NYC Media channels. A failure of a Harmonic server would result in the affected channels going off the air. The Standard Support Package provides technical support, server maintenance, and software updates for CUNY’s Harmonic equipment, thereby supporting the continued operation of this critical broadcast infrastructure and facilitating the prompt resolution of equipment failures.

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