Library Web Services
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
The City University of New York (CUNY) is soliciting proposals for a comprehensive, web-based library services platform to support over 250,000 users across 26 campuses. The university requires a commercial off-the-shelf (COTS) product that is currently available for purchase or license; any proposals relying on future development, beta releases, or custom engineering will be deemed non-responsive. The scope of work includes the configuration, deployment, data migration, and training necessary to integrate the solution with CUNY enterprise systems. Performance is governed by a strict Service Level Agreement requiring 99.9% uptime, a recovery time objective of no more than four hours for catastrophic failures, and 24/7/365 service delivery. The contract will be awarded based on best value, with a maximum score of 100 points distributed across diversity practices, price, and a potential oral presentation for short-listed candidates. A significant emphasis is placed on supplier diversity, with a total MWBE goal of 30%. Proposers must adhere to the Procurement Lobbying Act and submit a three-volume proposal by November 5, 2026. Mandatory requirements include compliance with WCAG accessibility standards, the submission of an Accessibility Conformance Report or VPAT, and adherence to CUNY cybersecurity and data classification standards. All communications must be channeled through the designated Procurement Manager, Karen Pinckney.
General Info
NAICS
Place of Performance
NY, USASet-Aside
Timeline
Response Deadline
Organization & Contact Information
Full Description
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