This Solicitation opportunity from Department Of The Interior was posted on August 23, 2022. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Enterprise Sales and Marketing Solution

Closed

2031JG22R00025Federal

Submission Closed09/02/2022, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210

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1 day ago

DEADLINE

in 1 day

General Info

Agency

Department Of The Interior → Treasury Departmental Offices

Contract Value

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

DC, USA

Set-Aside

NONE

Awardee

PRIORITY FULFILLMENT SERVICES, INC.

Award Issued Date

09/29/2023, 12:00:00 AM UTC

Documents

Amendment+001+Solicitation+2031JG22R00025.xlsx

Amendment+002+Solicitation+2031JG22R00025.xlsx

ESM_Appendix+A+1+Functional+and+Business+Requirements+Final.docx

ESM_Appendix+A+2++Functional+and+Business+Requirements+Workbook+Final.xlsx

ESM_Appendix+B+Deliverables+and+Content+Requirements+Final.docx

ESM_Appendix+C+Go-Live+and+Full+Operational+Capability+Definitions+Final.docx

ESM_Appendix+D+USM+Internal+and+External+Systems+Interface+Descriptions+Final.xlsx

ESM_Attachment+10+Contractor+Performance+Questionnaire+Final.docx

ESM_Attachment+10_Contractor+Performance+Questionnaire_Final.docx

ESM_Attachment+11+Contract+Release-Form+7510+Final.docx

ESM_Attachment+12+Sample+Labor+Categories+and+Descriptions+Final.docx

ESM_Attachment+1+Statement+of+Objectives+Final.docx

ESM_Attachment+2+Historical+Data+Final.pptx

ESM_Attachment+3+Key+Performance+Indicators+Final.docx

ESM_Attachment+4+Pay.Gov+Technical+Overview+Final.pdf

ESM_Attachment+5+System+Security+Control+Baselines+Final.docx

ESM_Attachment+6+Pricing+Template+Final.xlsx

ESM_Attachment+7+Operational+Cost+Scenario+Template+Final.xlsx

ESM_Attachment+8+Overall+Factor+and+Sub+Factor+Weighting+Final.pptx

ESM_Attachment+9+Management+and+Technical++Section+L+and+M+Final.pptx

ESM_Attachment+C-1_VPAT+Template.doc.docx

REVISED+United+States+Mint+Request+for+Prosposal+Solicitation+2031JG22R00025+Enterprise+Sales+and+Marketing+Solution.pdf

United+States+Mint+Request+for+Proposal+ESM+Solicitation+2031JG22R00025.doc

United+States+Mint+Request+for+Prosposal+Solicitation+2031JG22R00025+Enterprise+Sales+and+Marketing+Solution.pdf

AI Contract Breakdown

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Timeline

2 updates

PhaseClosed

PostedJul 5

Solicitation

Deadline changedAug 11

Response deadline changed from Aug 22, 2022 to Sep 2, 2022.

Notice updatedAug 23

Notice details unchanged. Attachments may have changed.

Response DeadlineSep 2

Deadline has passed

Submission Closed

09/02/2022, 09:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of The Interior → Treasury Departmental Offices

Contacts2 people available

OfficeWASHINGTON, DC, 20220, USA

Organization / AgencyDepartment Of The Interior → Treasury Departmental Offices

Office AddressWASHINGTON, DC, 20220, USA

Contacts

Katrice Walker

Colleen M. Grinnell

Full Description

This Statement of Objectives (SOO) scope covers the entire United States Mint (USM) numismatic program. The numismatic program includes the business processes of direct-to-consumer/business sales operations over all sales channels. The current business processes include contact center and fulfillment operations, an integrated order management system and warehouse fulfillment application, the eCommerce platform and host site. The scope also includes acceptance orders through a point-of-sales (POS) system that will capture and manage sales from USM retail outlets (POS is currently stand-alone). Additionally, the scope includes the need for business analytics and a customer relationship management solution, as well as business-to-business solutions (online ordering for bulk). The successful Contractor shall provide an end-to-end solution that includes all operational components fully integrated as necessary for the USM to administer the numismatic retail program. End-to-end scope is defined as a turnkey retail service solution that includes: Hardware Software Hosting Operations and maintenance Staffing for contact center and fulfillment warehouse operations All contact center functions and equipment Physical fulfillment warehouse and manage the fulfillment function Receiving and shipping Business and system performance analytics Sales fraud detection Physical product security System cyber security Integration with USM internal and external systems

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