eONE IVR Platform Software Licensing and Subscription Management

This contract involves the procurement and ongoing management of annual software licenses for the eONE IVR platform, which supports a variety of modules including election management, surveys, polling place operations, campaigns, web and mobile interfaces, reporting, and data import functionalities. The contract is structured as a subcontract under the NAICS code 511210, which pertains to software publishers. It is managed by the Technology Services agency in California, with a solicitation posted in mid-May 2026 and a response deadline at the end of that month. The focus of the agreement is to ensure continuous access and support for the comprehensive IVR platform modules to facilitate various election-related and polling services. Although specific details such as set-aside types, point of contact, and performance locations are not provided, the contract clearly emphasizes the importance of software licensing and subscription management to maintain operational functionality across multiple channels and data handling processes. The platform’s applications span from voter engagement and polling place coordination to campaign management and detailed reporting, underlining its critical role in supporting technology-driven election infrastructure.