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This Solicitation opportunity from California was posted on May 18, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Computer Instruments eONE IVR Platform Subscription Renewal

Closed
TSD-20261931State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210
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CORES Responder Management System (RMS), EMResource Per Capita and EMResource Dialysis
Solicitation # HHS0017688
The Texas Health and Human Services Commission (HHSC) is issuing an Invitation for Bids (IFB No. HHS0017688) to establish contracts for the renewal of the CORES Responder Management System (RMS), EMResource Per Capita, and EMResource Dialysis. These web-based tools, developed by Juvare, are used by government agencies and healthcare providers to monitor and notify changes in resource status, such as diversions. This is a proprietary purchase under Texas Government Code 2155.067, meaning only bids that conform exactly to the specified brand, make, and model will be considered. The contract is expected to begin upon the date of award and expire on August 31, 2027, with a historical annual spend guideline of approximately 734,822.87 dollars. The award will be based on the best value to the State of Texas, evaluating the bidder's ability to meet specifications, performance delivery, and price. Key requirements include a four-hour response time for service calls and the provision of services during standard business hours, Monday through Friday. Bidders must submit their responses by September 24, 2026, via the HHS Online Bid Room, email, or physical USB delivery. Selected contractors must adhere to strict personnel standards, including comprehensive background checks and E-Verify employment eligibility, and maintain significant insurance coverages, including professional liability and commercial general liability of at least 1 million dollars.
Department of State Health Services

POSTED

1 day ago

DEADLINE

in 12 days

AI Contract Overview

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The contract involves the renewal of a subscription for the Computer Instruments eONE IVR platform, aimed at continuing the use of this technology solution. It is managed by the Technology Services agency of California, with the solicitation posted on May 18, 2026, and a response deadline set for May 27, 2026. The contract is a solicitation open to relevant bidders, with no specific set-aside type or NAICS code mentioned. The place of performance is within California, and inquiries regarding technical or product-related questions can be directed to Cale Herring via email. The primary point of contact for administrative and contracting matters is Alfred Torres, titled Contract Administrator II, reachable by phone or email. The agency's office is located in Redwood City, California. Interested parties can access additional details and documentation through the designated procurement portal link provided by the San Mateo County government. This contract ensures ongoing support and access to the eONE IVR platform, facilitating communication services for the agency.

General Info

Renewal of eONE IVR subscription for California Technology Services, bids due May 27, 2026.

Agency

California → Technology ServicesView Agency

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesView NAICS

Place of Performance

CA, USA

Set-Aside

NONE

Documents

(1)

IFB TSD-20261931 Computer Instruments eONE IVR Platform Subscription Renewal

PDFifb

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCalifornia → Technology Services
Contacts1 person available
OfficeRedwood City, CA, 94063, USA
Organization / Agency
California → Technology Services
View Agency Profile
Office AddressRedwood City, CA, 94063, USA
Contacts
Alfred TorresContract Administrator II

Full Description

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Manufacturer Contact Information For technical or product-related questions regarding the eONE IVR platform, bidders may contact: Cale Herring Email: caleh@instruments.com

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Same awarding agency

NAICS: 513210
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Solicitation # 2027-IFB-00079
The Technology Services Department of San Mateo County is seeking a qualified, responsible, and manufacturer-authorized vendor to renew its ZenGRC subscription for a three-year term. The period of performance is divided into three annual cycles starting February 1, 2027, and ending January 31, 2030. The primary requirement is the ZenGRC platform subscription with annualized payments, though the County may optionally include the ZenGRC Policy Suite and Trust Center Bundle depending on budget availability. The contract will be awarded to the lowest responsive bid, with evaluations based on the total bid price for the base subscription and a total lump-sum cost for the optional bundle. Bidders must be registered and active in the System for Award Management and provide a Unique Entity ID. Submissions are due by September 22, 2026, via the OpenGov portal and must include a formal quotation, a current W-9, and a SAM report. The contract requires adherence to California tax changes effective January 1, 2027, regarding Software as a Service, and mandates a manufacturer warranty of at least one year. Additionally, vendors must certify they have no recent findings of discrimination and comply with equal employment opportunity and disability access standards. Payment will be processed based on the agreed-upon schedule, with final invoices paid within 30 calendar days of approval.
Software Publishers

POSTED

1 day ago

DEADLINE

in 11 days
View Details

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