Cloud-Based Licensing System Implementation

The contract requires the implementation of a cloud-based or SaaS licensing platform capable of managing 215 distinct license types and supporting 430,000 active licensees with continuous 24/7 public access. The system must be highly scalable to accommodate growth and ensure uninterrupted service, with low-code configurability to allow non-technical stakeholders to modify license rules, workflows, and user experiences without requiring custom development. The platform must securely handle authentication, authorization, payment integration, compliance tracking, and reporting across all license types, while remaining flexible enough to adapt to regulatory or operational changes over time. The solution must be hosted in a secure, resilient cloud environment with robust backup, disaster recovery, and performance monitoring capabilities to maintain uptime and data integrity. The project is structured as a subcontract under NAICS code 518210, which corresponds to data processing, hosting, and related services, and is issued by the State of Utah with a response deadline of June 16, 2026. The platform must be designed for immediate deployment and ongoing maintenance, with documentation and training provided to ensure smooth transition and sustained usability. No specific location or set-aside requirements are outlined, and submissions must align with the state’s expectations for reliability, scalability, and ease of configuration.