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Erie VAMC Phone Answering Services

Active
36C24427Q0001Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Department of Veterans Affairs has issued solicitation number 36C24427Q0001, a combined synopsis/solicitation seeking quotes for phone answering services at the Erie Veterans Affairs Medical Center. This request for quotation (RFQ) is set aside exclusively for Service Disabled Veteran Owned Small Businesses, highlighting a focus on supporting small businesses owned by veterans with disabilities. The contract will be firm-fixed price with an initial base period of six months, followed by three one-year option periods, starting on October 1, 2026. Interested vendors must submit offers by June 18, 2026, with the solicitation including incorporated provisions and clauses accessible electronically. The solicitation is managed by the Department of Veterans Affairs’ Network Contract Office located in Pittsburgh, Pennsylvania, with performance taking place in Erie, Pennsylvania. Key points of contact for the solicitation are Ralph Mielnik and Nicholas Guzenski. The NAICS code for this acquisition is 561421, which covers telephone answering services, ensuring the scope and execution align with industry standards for this type of service.

General Info

VA seeks quotes from Service Disabled Veteran Owned Small Businesses for Erie phone answering services.

Agency

Department Of Veterans Affairs → 244-NETWORK Contract Office 4 (36C244)

NAICS

561421 - Telephone Answering Services View NAICS

Place of Performance

Erie, PA, 16504, USA

Set-Aside

SDVOSBC

Documents

(2)

SCA Wage Determination 2015-4223 Rev. 33 Erie County PA

PDF•wage-determination

36C24427Q0001 Erie VAMC Phone Answering Services RFQ

PDF•rfq

AI Contract Breakdown

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Timeline

PhaseCombined Synopsis
Posted

Combined Synopsis

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 244-NETWORK Contract Office 4 (36C244)
Contacts2 people available
OfficePITTSBURGH, PA, 15215, USA
Organization / Agency
Department Of Veterans Affairs → 244-NETWORK Contract Office 4 (36C244)
Office AddressPITTSBURGH, PA, 15215, USA
Contacts
Ralph Mielnik
contact@example.gov
Nicholas Guzenski
contact@example.gov

Full Description

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This is a combined synopsis/solicitation for commercial products or commercial services prepared in accordance with part 12. This announcement constitutes the only solicitation. Offers are being requested and a separate written solicitation will not be issued.


Solicitation number 36C24427Q0001 is issued as a request for quotation (RFQ) for phone answering services at the Erie VAMC.


This acquisition is set-aside for Service Disabled Veteran Owned Small Business, small business concerns. This solicitation incorporates provisions and clauses by reference. The full text of provisions and clauses may be accessed electronically at www.acquisition.gov.


CLINs can be found in the RFQ attachment. The proposed contract will be firm-fixed price for a base of 6-months and three (3) 1-year option periods.


Phone Answering Services at the Erie VAMC with expected contract start of 10/01/2026.

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