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This Solicitation opportunity from Hawaii was posted on March 22, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Evaluation of HTA's Destination Management Action Plans

Closed
Q24001979State & Local

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The Hawai‘i Tourism Authority is seeking a qualified contractor to evaluate its four Destination Management Action Plans (DMAPs) across various Hawaiian islands. The evaluation aims to measure how effectively each plan has achieved its goals and objectives, identify any gaps or hotspots, and offer strategic recommendations for improving future DMAPs. The selected offeror must have at least five years of experience in program or project evaluation and strategic planning, and will work closely with HTA’s Director of Planning to review progress reports, conduct surveys and interviews with key stakeholders, and analyze the implementation of each DMAP’s action items using provided data. The deliverables include a comprehensive draft and final report detailing findings, completion rates, hotspots, and tailored recommendations for each island, along with a presentation summarizing key insights and suggestions. Proposals must demonstrate the applicant’s qualifications, relevant past work, client references, and expertise in evaluation and strategic planning. A detailed budget and work plan, including staffing costs and hours, are required, with all costs inclusive of taxes and no additional expenses permitted. The contract is managed by the Hawai‘i Department of Business, Economic Development & Tourism, with responses due by April 3, 2024. The project’s goal is to inform HTA’s planning process for subsequent iterations of the DMAPs, ensuring continuous improvement in tourism management strategies across Hawai‘i.

Documents

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RFQ 24-15: Evaluation of HTA Destination Management Action Plans

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Organization & Contact Information

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AgencyHawaii Department of Business, Economic Development & Tourism
Contacts1 person available
OfficeN/A

Full Description

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The Hawai‘i Tourism Authority (HTA), the State of Hawai‘i’s lead agency for tourism, is issuing a request for quote (RFQ) for an evaluation of HTA’s four Destination Management Action Plans (DMAPs). The purpose of the evaluation is to assess the effectiveness of accomplishing each DMAP’s goals, objectives, and actions, identify gaps, and provide recommendations to improve the execution of future DMAPs. APPLICANT QUALIFICATIONS: The offeror shall have at least 5 years of experience in each of the following: 1. Program and/or Project Evaluation 2. Strategic Planning SCOPE OF WORK: The successful offeror shall work with HTA’s Director of Planning, conduct an evaluation of the four (4) DMAPs, and develop a final written report in a satisfactory and proper manner as determined by the State, including all goods and services listed as follows: 1. Review the DMAPs for Kaua‘i, O‘ahu, Maui, Lāna‘i, Moloka‘i, and Hawai‘i Island, including progress reports and DMAP annual reports. 2. Determine the extent to which each DMAP met the purpose, goals, and objectives as set forth in each plan. This includes but is not limited to: a. Design and implement a survey targeted at DMAP Steering Committee members b. Conduct interviews with DMAP Destination Managers, HTA, County, and Hawai‘i Visitors & Convention Bureau staff. A total of 25 interviews shall be conducted. HTA will provide the contact information. 3. Determine the degree to which each DMAP action item has been accomplished, including identified hotspots. HTA will provide the CONTRACTOR with program measures and data collected for projects initiated under the respective DMAPs. 4. Provide recommendations for the structure of the next iteration of the DMAPs and future tracking and reporting of DMAPs’ results. DELIVERABLES Deliverables shall include: 1. A written draft report and final report which shall include but not be limited to: a. A brief background/methods section; b. Findings with explanations by island; c. A percentage rate for the completion of each DMAP; d. Review of the hotspots by island; and e. Recommendations, including suggested improvements and DMAP structure, by island. The purpose is to provide guidance as HTA begins the planning process for the next iteration of the DMAPs. 2. A presentation of findings with accompanying conclusions and recommendations. PROPOSAL SUBMISSION The applicant shall submit the following: 1. Confirmation and itemization of qualifications as listed in the Applicant Qualifications as stated above. 2. Past Work Examples. Provide examples of past work with a comparable scope of work to this RFQ. 3. Client References. Provide up to three (3) client references. 4. A description of the consultant’s knowledge and expertise with program and/or project evaluation and strategic planning. 5. Provide a detailed budget and work plan, including staffing cost per team member per hour and the number of hours. The price must be tax inclusive. No additional charges or expenses will be allowed.

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