Evaluation of the Emergency Rental Assistance Program (ERA) Landlord Experience to evaluate the experience of landlords in the ERA program. More than $46 billion dollars were expended under the progra...

This contract focuses on evaluating the Emergency Rental Assistance Program (ERA) by examining the experiences of landlords who participated in the program. Since its inception in January 2021, the ERA has distributed over $46 billion to assist renters and landlords impacted by the COVID-19 pandemic. Despite the substantial funding, there is limited understanding of how landlords have navigated and been affected by the program’s processes and outcomes, which this evaluation aims to address. The evaluation is overseen by the Department of Housing and Urban Development’s Office of Policy Development and Research. It seeks to gather comprehensive feedback and insights from landlords to inform future program improvements and policy decisions. The contract is categorized under the NAICS code 541611, indicating a focus on administrative and management consulting services. Teresa Souza is the primary contact for this effort and can provide additional information about the project scope and requirements.