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This Government Contract opportunity from Department Of Veterans Affairs was posted on June 1, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Extended Warranty and Maintenance Support (eCarePAK)

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 532420
New
Federal
Copier/Multi-Function Device Printers and ServicesThis contract involves providing non-personal services for the supply, installation, maintenance, and management of Multi-Functional Devices (MFDs) at the United States Military Academy and associated locations. The contractor is responsible for delivering equipment that supports administrative functions such as copying and scanning across various departments under the academy's CIO/G6 office. Deliverables include the setup, training, ongoing maintenance, toner resupply, troubleshooting, repair, and relocation of devices as needed throughout the contract term. The scope also covers recovery and removal during turn-in inspections, hard drive removals, and diagnostic service calls to users at multiple USMA-related sites. The contract calls for the provision of a total of 367 MFDs, including monochrome and color devices, with and without Common Access Card (CAC) functionality, featuring speeds of 40 pages per minute. Equipment quantities include 29 monochrome and 212 color devices without CAC, and 28 monochrome and 98 color devices with CAC. The contract is managed by the Department of Defense, with performance centered at West Point, New York. Points of contact for the solicitation are available for coordination and questions. This contract ensures the USMA maintains reliable multi-functional printing and scanning capabilities to meet evolving operational needs with flexibility to add, remove, or relocate devices during its term.
W6QK Acc-Ri

POSTED

2 days ago

DEADLINE

in 7 days

AI Contract Overview

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This contract establishes a four-year eCarePAK extended service agreement that covers comprehensive maintenance and support for the associated equipment. The agreement includes parts replacement, labor costs, technical support, and guarantees on-site repair service level agreements. It is designed to ensure ongoing operational reliability and minimize downtime through timely and effective maintenance interventions. The contract is a subcontract under a Total Small Business Set-Aside, adhering to SBA regulations (FAR 19.5), and aligns with NAICS code 532420, which relates to equipment leasing and maintenance services. The Department of Veterans Affairs, specifically the 242-NETWORK Contract Office 02 (36C242), oversees the contract. The procurement process was initiated on June 1, 2026, with a response deadline of June 5, 2026, emphasizing a prompt vendor selection. The contract supports the agency’s goal of sustaining critical infrastructure with reliable service and technical assistance.

General Info

Four-year eCarePAK service contract for equipment maintenance, parts, labor, support, and on-site repairs.

Agency

Department Of Veterans Affairs → 242-NETWORK Contract Office 02 (36C242)

NAICS

532420 - Office Machinery and Equipment Rental and LeasingView NAICS

Place of Performance

NY, USA

Set-Aside

SBA

Documents

(0)

No documents available

AI Contract Breakdown

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 242-NETWORK Contract Office 02 (36C242)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → 242-NETWORK Contract Office 02 (36C242)
Office AddressN/A
ContactsNo contact information available

Full Description

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Provision of a 4-year eCarePAK extended service agreement, including parts, labor, technical support, and on-site repair SLAs.