Facility Staffing and Personnel Management

The contract involves the supply and comprehensive management of qualified residential staff, including youth counselors and crisis response personnel, to ensure continuous 24/7 coverage at facilities operated by the North Carolina Department of Public Safety. Staffing must strictly adhere to established staff-to-youth ratios to maintain safety, supervision, and appropriate care levels for the resident population. The contractor is responsible for recruiting, training, deploying, and retaining personnel who meet all required qualifications and operational standards, with an emphasis on emergency response capabilities and trauma-informed practices. This subcontract is solicited under NAICS code 541611 and has a response deadline of August 17, 2026, with the opportunity posted on July 17, 2026. While details such as specific location, point of contact, and set-aside conditions are not provided, the performance is expected to occur within North Carolina under the oversight of the Department of Public Safety. Contractors must be prepared to meet rigorous operational expectations and demonstrate proven experience in managing residential youth care environments with round-the-clock staffing demands.