FACZG Chiller Maintenance Contract

The U.S. Embassy Zagreb, under the Department of State, is soliciting proposals for preventative maintenance services for chillers under solicitation number 19HR9026Q0014-V2, with a revised due date of August 10, 2026, at 12:00 PM CET. No security clearance of any level is required for personnel performing work under this contract, though all contractor staff must comply with strict access protocols, including submission of a Country Clearance Request at least 14 business days prior to site entry for any visit, and are restricted from entering Controlled Access Areas or Protected Control Centers without being cleared American personnel. Proposals must be submitted electronically to MazorT@state.gov and ZagrebProcurement@state.gov in Microsoft Word, Excel, or PDF format, with each file under 30MB; larger submissions must be split into multiple emails. Offerors must be registered in the System for Award Management (SAM) prior to submission, and proposals must include the SF-1449, Section B pricing, Section K representations and certifications, and any additional items specified in Section L. The solicitation explicitly requires three past performance references, a detailed work schedule with a bar chart, and verification of the proposed superintendent and key subcontractors. The Government will award on a Lowest Price Technically Acceptable basis without discussions, unless necessary to clarify technical acceptability, and will select the responsible offeror with the lowest evaluated price whose proposal meets all technical and responsibility criteria. The contract has a one-year base period with four one-year optional periods, potentially extending performance to five years, and will commence no later than September 1, 2026. Performance is to be delivered at the American Embassy Zagreb, with invoicing required to be submitted via email to ZagrebInvoices@state.gov along with a signed Maintenance Checklist, and payment will be processed by the Embassy’s Financial Management Office. The Statement of Work mandates adherence to industry standards including AHRI 700-2015 for refrigerants, Davis-Bacon wage requirements, and a quality assurance standard limiting customer complaints to no more than one per month. All contractor personnel must follow strict codes of conduct, avoid disruptions to operations, and immediately replace any individual removed due to incompetence, misconduct, or security concerns. Subcontractors require prior written approval from the Government within five calendar days, and noncompliance can lead to suspension without cost or time relief. The contract incorporates multiple FAR clauses