Fairfax Software Maintenance and Related Services

The Texas Comptroller of Public Accounts is soliciting offers for Fairfax Software Maintenance, Hardware, and Related Services under RFO 304-27-1423PC, with responses due by June 11, 2026, at 2:00 p.m. Central Time. The contract aims to secure comprehensive maintenance and support for Fairfax check processing software and associated hardware, including scanner/imaging equipment, to support critical state operations in check processing and warrant payments. The initial contract term runs from September 1, 2026, through August 31, 2027, with an option for up to four additional one-year renewals extending through August 31, 2031. All costs must be fully inclusive in the offered pricing, with no reimbursement for travel, meals, or lodging unless explicitly stated and pre-approved. The scope includes annual software maintenance with error corrections, updates, patches, performance improvements, technical support, and hardware maintenance for digital check scanners, as detailed in the Mandatory Price Sheet. Optional services may be proposed but are not evaluated for award. Respondents must submit a complete offer via email to [email hidden] with a copy to Philip Chaimongkol, including a paginated table of contents with hyperlinks, electronic or scanned signatures, and all required forms: the Mandatory Price Sheet, VetHUB Subcontracting Plan, Conflict of Interest Disclosure, Nondisclosure Agreement, Certification Regarding Public Nature of the Offer, and Respondent Exceptions Response Template. Offers must be responsive to all requirements or will be rejected outright. The evaluation for award will be conducted under the Best Value Standard per Texas Government Code Section 2157.003, with pass/fail gate criteria for responsiveness and weighted consideration of past performance, qualifications, compliance with CPA specifications, and cost. The contract is governed by Texas law, including the Texas Public Information Act and the Texas Prompt Payment Act, and is subject to stringent security and compliance obligations. All personnel performing on-site or accessing CPA information resources must undergo criminal background checks and sign the CPA CTIA form; those with felony convictions are subject to immediate replacement. Systems handling Federal Tax Information must comply with IRS Publication 1075, and any subcontracting of FTI-related work requires prior IRS approval. Cloud services must maintain TX-RAMP certification, and the successful respondent must carry a Blanket Employee Dishonesty Bond or coverage of at least $25,0