Financial Management Services Vendor for WA Cares Trust Fund

The Washington State Department of Social and Health Services is seeking a contractor to administer Financial Management Services for the WA Cares Fund, which provides long-term care benefits to Washington residents. The selected vendor will be responsible for a wide range of provider management tasks, including contracting with service providers, creating pre-authorizations, processing claims, and managing all payments. The contractor will facilitate payments for services such as dementia and behavioral supports, home safety evaluations, and nursing services, as well as make approved purchases for adaptive equipment, environmental modifications, and transportation for beneficiaries. Key financial terms include a payment of $58 per member per month for processing claims and purchasing items, plus a $5 flat rate for each reimbursement request handled. The contract is slated to run from February 1, 2026, through January 31, 2028, with an option for up to two additional one-year extensions. Services will be delivered statewide, and interested bidders must either be licensed in Washington or obtain a license within 30 days of selection, possess an Employer Identification Number, secure CPA oversight, and meet all solicitation requirements. The contract value is estimated between five and fifteen million dollars.