Firm Fixed-Price, Non-Personal Service Type, Commercial Service contract to provide InformaCast Advanced Notification Enterprise Maintenance Renewal for the Great Plains Area Office, Office of Information Technology, Aberdeen, South Dakota.

The Great Plains Area Office of Information Technology is seeking industry input through a Sources Sought notice for a Firm Fixed-Price, Non-Personal Service, Commercial Service contract to renew the one-year maintenance and support subscription for its enterprise-wide InformaCast mass notification system. This system is critically integrated with the existing Voice over Internet Protocol infrastructure across healthcare facilities in the Great Plains Area, including hospitals and clinics, to deliver emergency alerts, operational messaging, and safety communications. The contractor will be responsible for maintaining all aspects of the system’s operational integrity, including software updates, patches, bug fixes, version upgrades, and continuous technical support during vendor-authorized business hours, ensuring full compatibility with licensed endpoints and the VoIP network. Services are to be delivered remotely with performance monitored at the administrative office located in Aberdeen, South Dakota, and must comply with all applicable Federal, HHS, and IHS cybersecurity policies, with strict requirements to prevent the introduction of vulnerabilities and ensure uninterrupted service to support life-safety functions. The contract will require the provider to maintain subscription services without interruption, deliver all manufacturer-released updates promptly, and guarantee system functionality for emergency and operational notifications at 100% availability throughout the one-year period beginning at the date of award. Responses must be submitted as a capability statement not exceeding ten single-sided pages in Word or PDF format, sent via email to William Kohl, the Contract Specialist, by the deadline of July 10, 2026, at 5:00 p.m. Central Time. The statement must include the respondent’s Unique Entity Identifier, organizational experience, prior government contract history, current business size and type under NAICS code 541519, and proof of small business certification if applicable. Additional requirements include registration with the Invoice Processing Platform, adherence to formatting standards such as 12-point font and one-inch margins, and proper marking of proprietary information. The notice explicitly states that this is not a solicitation and does not obligate the government to award a contract, nor does it commit to compensating respondents for the provided information. The Contracting Officer will be identified upon award, while Edwin Harris serves as the Contracting Officer’s Representative for IT oversight.