FOIA Case Management Module Subscription & Support

The contract entails the provision and ongoing support of an annual subscription to the Granicus FOIA Module, designed to streamline the management of public records requests through automated workflows, user onboarding, and customized reporting capabilities. The solution must integrate seamlessly with existing public records systems to ensure efficient handling, tracking, and response to freedom of information act requests, enabling the agency to maintain compliance and transparency. Support services include configuration of workflows tailored to the agency’s operational needs, training for users, and continuous technical assistance to maintain system functionality and performance. The subscription is managed under a subcontract arrangement by the Department of Internal Services in California, with performance centered in Los Angeles. The solicitation was posted on May 12, 2026, with a response deadline set for May 5, 2026, indicating a possible error in timeline alignment, as the deadline precedes the posting date. The NAICS code 511210 classifies the service under data processing, hosting, and related services, underscoring the technological nature of the offering. Though no specific point of contact or set-aside details are provided, the contract seeks a vendor capable of delivering a scalable, secure, and fully integrated FOIA case management platform to support public access and governmental accountability.