Food Management Software & Services

Union County Public Schools is soliciting proposals under solicitation number 7-2870002 for a comprehensive Food Management Software and Services solution. The objective is to implement an integrated system supporting both front-of-house and back-of-house operations, including nutrition and menu planning, recipe management, allergen tracking, and production records that comply with USDA, North Carolina DPI, and federal requirements. The selected vendor will be responsible for the full lifecycle of the solution, including hosting, licensing, data conversion, training, and ongoing maintenance, with a requirement for 24/7 web access and data retention for the current school year plus three previous years. The procurement will be awarded based on best-value competitive negotiations, with evaluation criteria weighted across total cost of ownership (25 percent), functional fit (20 percent), implementation and support (20 percent), technical architecture and security (20 percent), and vendor experience in North Carolina K12 (15 percent). Strict compliance is required regarding student data confidentiality under 42 U.S.C. 1758(b)(6), 7 CFR 245.6, and the North Carolina Identity Theft Protection Act. Proposals must be submitted by November 23, 2026, to Jacob Phipps, and must include a functional requirements matrix, technical questionnaire, and a detailed cost proposal. Acceptance of the system is contingent upon successful unit, integration, and user acceptance testing, as well as the resolution of all critical and high-severity defects.